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End-User IT Support & Service Desk Specialist
Job in
Needham, Norfolk County, Massachusetts, 02492, USA
Listed on 2026-08-27
Listing for:
Flow Global Technology
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Flow Global Technology is seeking an IT Support Specialist in Needham, MA to be the first point of contact for IT incidents and service requests. You will categorize and track tickets in Jira Service Management, troubleshoot connectivity and device performance, and manage account provisioning in Adaxes and Active Directory.
Responsibilities include mailbox and calendar permissions in Microsoft 365, software installation with elevated privileges, VPN configuration, and documenting resolutions in
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