Manager - Consumer Insights

About Us

Shark Ninjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track recordof bringing disruptive innovation to market and developing one consumer product after another has allowed

Shark

Ninjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

From the company that brought you the Ninja Creami and Shark Flex Style ,Shark Ninjais on a mission to redefine the way consumers experience everyday household products. As a global product design and technology leader
,we’vebuilt billion-dollar brands through relentless innovation and consumer obsession. Our portfolio spans Cleaning, Cooking, Food Preparation, and other categories like Home Environment and Beauty—disrupting industries and delivering 5-star rated solutions to households worldwide.

We’reseeking an exceptional Consumer Insights Manager to join our high-performance team and make a massive impact
.You’llplay a critical role in ensuring the consumer’s voice is at the center of every decision and be the driving force behind innovations that shape the future of our industry.

At Shark Ninjayou ’llnot only work on products that revolutionize households but also grow in a culture of high performance and innovation
. Your insights will directly shape the future of our products, ensuring the consumer always comes first.

Ifyou’reready to lead with confidence, influence at the highest levels, and make a difference every single day
,we’dlove to hear from you.

• Shape Strategy at the Top
  :
  Present complex insights to Shark Ninja executives, including the CEO, CCO, and EVPs, using expert storytelling to influence product development and marketing strategies.

• Be the Consumer Advocate
  :
  Identify unmet needs, observe the non-obvious, and guide early-stage product development to create groundbreaking innovations.

• Drive Innovation
  :
  Translate consumer feedback, including latent needs and dissatisfaction, into actionable recommendations that transform product features and offerings.

• Lead with Expertise
  :
  Operate autonomously as a Subject Matter Expert in consumer insights, synthesizing complex data into a clear, strategic narrative.

• Own Research Execution
  :
  Develop, manage, and execute research plans, ensuring they align with budgets and organizational goals.

• Develop an Unstoppable Team
  :
  Set up your team for success, and cultivate their ongoing growth and development.

• Insights Mastery
  :
  Deep expertise in qualitative and quantitative methodologies, with a track record of designing innovative research approaches.

• Executive Presence
  :
  Confidence and clarity when presenting insights to senior leaders, driving alignment across stakeholders.

• Early-Stage Vision
  :
  Experience shaping product directions in early development phases, balancing consumer needs with business opportunities.

• Strategic Mindset
  :
  Ability to balance big-picture thinking with attention to detail, synthesizing data from various sources into actionable strategies.

• Adaptability
  :
  Thrives in fast-paced, ambiguous environments, leveraging experience to create paths forward where none exist.

• Mentorship
  :
  Proven track record of cultivating talent, invested in team success and fostering the team’s accountability.

• Active Listener and Clear Communicator
  :
  Fosters teamwork, builds trust, clearly communicates insights—data and impact—and drives product improvements and marketing strategy based on consumer…