Client Integration Engineer

Company description

Welcome to Our World We've been leading the charge in the affiliate industry from day one-establishing performance marketing and paving the way for future innovations. We're known for maintaining one of the largest, most reliable partnership platforms with impeccable, personalized service.

Founded in Santa Barbara, California in 1998, CJ (formerly Commission Junction) stands as the most trusted name in performance marketing. We specialize in building partnerships between top brands and reputable publishers to drive revenue and business growth. CJ’s industry-leading solutions make us the platform of choice for over 3,800 global brands across sectors like retail, travel, finance, technology, and home services.

As part of Publicis Groupe, our savvy data capabilities, cutting-edge tech, and strategic expertise facilitate genuine connections, allowing brands to reach consumers wherever they are.

A Quick Peek at Affiliate Marketing Think back to your last online purchase. Did an influencer tip you off about a great product and offer a discount? Or perhaps you relied on a trusted review site to make your decision? Whatever path you took, affiliate publishers likely played a role by influencing, informing, or helping you find the best deal. CJ connects brands with these publishers, creating valuable resources for shoppers like you.

You must be work authorized in the United States without the need for employer sponsorship.

This is a hybrid role requiring 3 days a week in our Needham, MA office ()

The Client Integration Engineer is the main technical resource who works multi-functionally and with clients to demonstrate the value of CJ’s products and provide guidance on the product roadmap. It is a unique hybrid role that combines aspects of a web technologist, business analyst, and solutions architect.

The CJ Client Integration Engineer demonstrates their technical capabilities and knowledge of the CJ platform to design and deliver actionable strategies and solutions, helping to achieve our clients’ digital marketing objectives. This includes integrating new clients onto the CJ platform, managing the technical relationship with existing clients, implementing new platform capabilities, driving automation initiatives, and providing technical support.

This is not a "behind the scenes" role. You will work directly on large-scale client projects and with our multi-functional teams. You will be involved in many stages of the client lifecycle, from onboarding to ongoing client support. As a collaborator or leader on departmental projects, you will contribute to organizational goals.

• Lead solution engineering pre-sales and post-sales efforts for CJ’s advanced marketing and analytical platform
• Provide technical and strategic support to sales and client development, including the following:
  • Product demos
  • Client data ingestion and tagging requirements
• Identify specific technical integrations and ongoing support requirements for CJ clients
• Translate client problems into use cases that can be solved and demonstrated within the platform
• Ensure ongoing client success and be a client advocate and liaison with a focus on driving new revenue streams
  
  Communicate competitive advantages cross-functionally and to clients by maintaining a solid understanding of competitive landscape points, including (but not limited to) tag managers, eCommerce platforms, and eCommerce APIs
• Track capability requests by clients and provide a summarized feedback loop to the Operations and Product teams
• Contribute to CJ’s organizational goals through leading and/or contributing as a stakeholder to yearly project work

• Bachelor’s degree required;
  Computer Science preferred
• 2+ years in a client-facing role in solutions engineering, technical sales, or client delivery
• Platform experience with digital advertising or analytics technologies, database or SaaS solutions a plus
• Knowledge of marketing technologies, SaaS, or database solutions
• Strong presentation and communication skills
• Demonstrated a history of relationship-building skills across an organization
• Strong business aptitude
• Business and technical…