Desktop support
Job in
Needham, Norfolk County, Massachusetts, 02492, USA
Listed on 2026-09-04
Listing for:
Goldenpick Technologies
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
M365, SharePoint & Power Platform, Desktop Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Required
- 5 years of IT helpdesk or desktop support experience
- Experience working in a Microsoft-heavy environment:
Windows OS, Microsoft 365 (Outlook, Teams, SharePoint), Entra , and Intune - Familiarity with Microsoft Intune, Windows Autopilot, and Jamf
- Working knowledge of Active Directory, Entra , and Microsoft 365 Admin Center
- Experience with Jira Service Management or equivalent ITSM platform
- Strong communication skills and a customer-first approach
- Must be eligible to work in the United States without sponsorship
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