Data Center Operations Engineer Job Needham area,Massachusetts USA,IT/Tech

Bitdeer is a world-leading technology company for AI and Bitcoin mining infrastructure. Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers and building AI computational infrastructure to support the AI revolution. Bitdeer handles complex processes involved in computing such as equipment procurement, transport logistics, data center design and construction, equipment management, and daily operations. Bitdeer also offers advanced cloud capabilities to customers with high demand for artificial intelligence.

Headquartered in Singapore, Bitdeer has deployed data centers across multiple countries, including the United States, Norway, Bhutan, and Ethiopia.

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Key Responsibilities

Responsible for the daily operation and maintenance of the Data Center infrastructure to ensure high availability and stable service operation.

Perform installation, rack and stack, cabling, commissioning, maintenance, and troubleshooting of AI/HPC cluster infrastructure, including:

NVIDIA B300 Cluster
GPU Servers
x86 Servers
Storage Servers
Ethernet and Infini Band Switches
DAC, AOC, Optical Fiber, and related cabling infrastructure

Monitor and maintain the health status of cluster systems, including servers, GPUs, storage, networking devices, and associated infrastructure.

Conduct hardware replacement and maintenance activities, including FRU replacement, BIOS/BMC/Firmware upgrades, and hardware diagnostics.

Support server provisioning, operating system installation, cluster expansion, network validation, and burn-in testing.

Troubleshoot hardware and infrastructure issues, including server failures, GPU errors, storage issues, network connectivity problems, switch failures, and cabling faults.

Perform routine inspections, preventive maintenance, and maintain accurate operational records and maintenance logs.

Execute incident response procedures and provide timely escalation and resolution according to operational standards.

Prepare shift handover reports and maintain operation documents, SOPs, and incident reports.

Work closely with engineering, network, and infrastructure teams to support new deployments and ongoing operation improvements.

Participate in a three-shift rotation schedule, including night shifts, weekends, and holidays as required.

Qualifications Education

Bachelor's degree or above in Computer Science, Computer Engineering, Electrical Engineering, Electronics Engineering, Information Technology, or related disciplines.

Technical Skills

Basic understanding of Data Center infrastructure and server hardware architecture.
Familiarity with one or more of the following systems:
- NVIDIA B300 Cluster
- GPU Servers
- x86 Servers
- Storage Servers
- Ethernet and Infini Band Networks
Knowledge of server hardware components, including CPU, memory, storage, GPU, BMC/IPMI, and firmware management.
Familiarity with network concepts, including TCP/IP, Ethernet, VLAN, Link Aggregation (LACP), and high-speed interconnect technologies such as Infini Band or RoCE.
Understanding of structured cabling systems, including DAC, AOC, optical fiber, MPO, and LC connectors.

Linux Skills

Basic Linux administration skills, including:
- System monitoring and troubleshooting
- Service management using systemctl
- Log analysis using journalctl and dmesg
- Network troubleshooting tools such as ip and ethtool
- Basic shell scripting

Preferred Qualifications

Experience in Data Center operations or hardware maintenance is preferred.
Experience supporting AI/HPC infrastructure or GPU clusters is a plus.
Familiarity with NVIDIA AI infrastructure, including GB200 and GB300 systems, is highly desirable.
Experience with large-scale cluster environments and high-speed networking technologies is a plus.
Familiarity with monitoring and orchestration tools such as Slurm, Kubernetes, Prometheus, or Grafana is an advantage.

Personal Attributes

Willingness to work in a 24x7 shift rotation schedule, including night shifts.
Strong sense of responsibility and ownership.
Good teamwork and communication skills.
Ability to work under pressure and respond effectively to operational incidents.
Detail-oriented with strong adherence to operational procedures and safety standards.
Self-motivated with a proactive attitude toward learning and problem-solving.

This position is ideal for candidates who are interested in building and operating next-generation AI Data Center infrastructure supporting large-scale NVIDIA B300 clusters.

Equal Opportunity Employer

Bitdeer is committed to providing equal…