Director, UX - Hardware

About Us Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at Shark Ninja At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers.

If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

Director, UX — Hardware Needham, MAAbout Us Shark Ninja  is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted global brands — Shark and Ninja — we have a proven track record of bringing disruptive innovation to market. Developing one consumer product after another has let us enter multiple categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts, our products are sold at key retailers online and offline, and through distributors around the world.

User Experience Design at Shark Ninja We  work hard to give our consumers high quality, innovative, and delightful products. We're passionate about user experience, and we're looking for creative designers who think outside the box, embrace the latest technology, advocate for our customers, and push the boundary of what's possible. Join us on our journey to shape the future of Shark Ninja product experiences.

The Role We're seeking an experienced and visionary Director of UX to drive both the strategic direction and the tactical execution of UI and UX for new hardware  this senior leadership role you'll champion human-centered design, build and mentor a high-performing team of hardware designers, and partner with cross-functional stakeholders across Industrial Design, Product Development, Engineering, and Advanced Development to deliver world-class products that raise the bar.

What You'll DoDrive new product experiences that combine ease of use, high-quality design craft, and moments of delight — delivering the absolute best value for the consumer.

Build and grow the team. Hire, develop, and mentor a high-performing UX team of designers at all levels, fostering a culture of creativity, collaboration, and continuous improvement.

Collaborate across the org, partnering closely with UX, Industrial Design, CMF, Product Development, Project Management, AD, and Consumer Insights.

Raise the bar on craft. Lead design reviews and give clear, constructive direction that elevates quality and consistency — contributing hands-on when needed.

Own deliverables end to end, from concept exploration to detailed specs across hardware and software.

Champion human-centered design, ensuring consumer insights and user research are embedded throughout the design lifecycle from concept to launch.

Evolve the craft itself. Refine UX design patterns and best practices for hardware product experiences.

Evangelize UX company-wide, educating cross-functional partners on the value of design and advocating for the consumer at every level.

Bring in what's next.…