Residential Director

Job Location:

Militia Heights – Needham, MA 02492. Position Type:
Full Time. Salary Range: $70,283.20 - $70,283.20. Shift: Day.

The Residential Director is responsible for the overall management and clinical support to the community residences, staffed apartments or support services assigned to ensure ongoing quality service and support for CRC Residential individuals.

• Direct supervision, support & training of Program Directors managing homes in assigned cluster.
• Conduct performance appraisals; implement motivation & disciplinary measures.
• Participate in individual intake, discharge & support planning.
• Alternate emergency on-call duties.
• Coordinate clinical services: behavior management, nursing support, family services, & other clinical specialists.
• Manage clinical record keeping system.
• Manage performance-based objectives, program evaluation & goals setting in assigned cluster.
• Oversee clinical component of Individual Service Plans for Community Living Program.
• Participate in the facilitation and coordination of staff training curriculum for Community Living Program employees.
• Interface with state agency personnel.
• Participate in Health & Safety Committee. Ensure good housekeeping & timely reporting of maintenance needs.
• Facilitate & train Program Directors and direct care staff in quality service provision in accordance with DDS standards set forth in “Quest”, the Quality Enhancement Survey.
• Facilitate coordination of referrals to specialists (e.g. speech, O.T., P.T., psychology, therapist, etc.) as individually appropriate.
• Demonstrate effective use of Positive Behavioral Supports.
• Participate in referral, transition, and discharge process.
• Advocate for residents’ human and legal rights.
• Communicate cooperatively with other service providers to ensure quality of services is maintained through the sharing of pertinent information.
• Communicate cooperatively with families, advocates, and guardians. Facilitate quarterly family meetings in each program in the assigned cluster.
• Maintain good public relations with the community.
• Conduct quarterly quality assurance evaluations of each program and facilitate recommendations for service enhancement.
• Meet with the Manager of Community Living on a weekly basis to inform him/her of residential issues. Recommend changes in residential policy as appropriate. Consult the Manager of Community Living regarding serious issues/problems.
• Consult with the Manager of Community Living regarding all issues or problems that are serious in nature.
• Audit house funds & residents’ funds that CRC manages unannounced at least bi-monthly.
• Implement standards & regulations as required by the DDS & other agencies; agency representative in the Quality Enhancement Survey of assigned programs; implement any identified recommendations for improvement in a timely fashion.
• Assist Program Directors in managing individual entitlements (i.e.: Medicare, Medicaid, social security benefits, etc.)
• Participate in strategic planning.
• Provide emergency direct care coverage to CRC group homes as needed.
• Attend all staff meetings in your cluster of programs.

• Interpersonal
  
  Skills:
  
  Interacts with others in an effective, appropriate, positive and professional manner; develops relationships (inside and outside the agency at all levels) that enhance understanding and communication.
• Teamwork/Cooperation:
  Works well with team members to accomplish the goals of the department. Works well with management to achieve agency goals. Flexible in accepting new or additional assignments.
• Dependability:
  Follows through on job responsibilities with thoroughness and accuracy. Reliable and consistent.
• Communication:
  Clearly and effectively presents information through oral and written means. Demonstrates clear and concise communication in individual or group situations. Listens and assimilates information on job performance.
• Planning/Organization:
  Plans and manages work to accomplish tasks on time. Plans and implements appropriate use of resources. Adapts to changing conditions. Prioritizes work demands and manages multiple tasks simultaneously.
• Responsibility:
  Adheres to…