Member Services Lead — Hybrid, Coaching & Impact
Listed on 2026-10-06
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Management
Banking & Finance -
Finance & Banking
Banking & Finance
Direct Federal Credit Union in Needham, MA, seeks a Member Services Supervisor to lead a call center and branch support team. You will coach staff, monitor performance, and ensure excellent member experiences across channels.
You will apply knowledge of credit union products and services, work on process improvements, and help translate changes into daily workflows. Hybrid work and competitive benefits are offered.
We have an opening for a Member Services Lead — Hybrid, Coaching & Impact in Needham, MA, United States within Management & Operations.
This position is for the Member Services Lead — Hybrid, Coaching & Impact role at Direct Federal Credit Union.
We are seeking a motivated Member Services Lead — Hybrid, Coaching & Impact to join Direct Federal Credit Union in Needham, MA, United States.
Consider building your career as a Member Services Lead — Hybrid, Coaching & Impact at Direct Federal Credit Union.
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