Senior Director, Social Commerce US

"About Us

Shark Ninja is a global product design and technology company, with a diversified portfolio of 5‑star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

At Shark Ninja, we’re building an AI‑native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

We are seeking a Senior Director, Social Commerce to lead Shark Ninja’s rapidly expanding U.S. Social Commerce business and own the U.S. Tik Tok Shop P&L—one of the company’s fastest‑growing and highest‑priority commercial channels. This leader will define and execute the long‑term vision for social commerce in the U.S., transforming it into a scalable growth engine that accelerates revenue, strengthens brand engagement, and delivers sustainable profitability.

In addition to leading the U.S. Tik Tok Shop business, this role will own Shark Ninja’s U.S. Tik Tok LIVE Commerce strategy and operations, building a world‑class live shopping capability that drives customer acquisition, engagement, conversion, and revenue through always‑on live programming, creator partnerships, and scalable live production. This leader will also partner closely with international markets to develop scalable playbooks and best practices that can be adapted to support global social commerce expansion.

As the commercial leader for U.S. Social Commerce, you will build the strategy, operating model, and organizational capabilities required to support significant growth across creator‑led, live shopping, and shoppable ecosystems. You will oversee the evolution of our social commerce business from a high‑growth channel into a mature, scalable capability by developing repeatable processes, investing in technology and analytics, and building high‑performing teams that can execute at speed.

This role requires an entrepreneurial leader who thrives in ambiguity, can build from first principles, and has a proven track record of scaling e‑commerce businesses in fast‑paced consumer environments. You will partner closely with executive leaders across Marketing, Digital Commerce, Sales, Finance, Operations, Supply Chain, Product, and International Markets to ensure the U.S. social commerce business is positioned for long‑term success while helping establish global best practices.

Success in this role will be measured not only by revenue growth and profitability, but by building the infrastructure, capabilities, partnerships, and talent required to support the next phase of Shark Ninja’s e‑commerce growth.

• Own the end‑to‑end P&L for Shark Ninja’s U.S. Social Commerce business, establishing ambitious revenue, profitability, customer acquisition, and market share objectives while delivering against aggressive growth targets.
• Develop and execute the long‑term U.S. Social Commerce strategy across Tik Tok Shop, Tik Tok LIVE, Instagram, You Tube, and emerging commerce platforms, ensuring alignment with broader e‑commerce, digital, and brand strategies.
• Build and scale a best‑in‑class social commerce organization, designing the team structure, operating model, processes, and capabilities required to support rapid growth and establish repeatable frameworks for future international expansion.
• Establish scalable operating rhythms, governance, and performance management frameworks that enable efficient execution across creator partnerships, affiliate marketing, live commerce…