Manager, Social GTM

About Us

Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.

At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

You’re not just managing comments - you’re building culture. As our Social Media & Community Manager, you’ll be the everyday voice of Shark Ninja’s online communities and a hands‑on creator who can take an idea from concept to published video, solo. You’ll live where community, content, and culture meet - turning conversations into loyalty and trends into scroll‑stopping content. It moves fast, the ownership is real, and your work goes live to a global audience from day one.

• Own day-to-day community management across social platforms, forums, and online groups - monitoring, responding, and representing the brand with speed and authenticity.
• Build genuine relationships with community members, brand advocates, and creators to turn followers into a loyal, organic advocacy engine.
• Spot UGC opportunities and surface the member stories, testimonials, and moments worth amplifying.
• Track engagement, sentiment, and growth - then feed the insight straight back into content and strategy.

• Concept, shoot, edit, and publish social‑first video - from idea to live post, end to end.
• Create content built to stop the scroll: native to platform, culturally relevant, and engineered for engagement.
• Develop posts, polls, competitions, and activations that spark real interaction - not just impressions.
• Stay ahead of trends and bring fresh formats, sounds, and ideas to the table before they peak.

• A real passion for social media and digital culture.
• Proven ability to create compelling short‑form video independently - bring your work, we want to see it.
• A strong written voice and the instinct to flex tone across platforms and audiences.
• Fluent in Spanish and English, with a sharp read on Spanish social media culture, creators, and how audiences behave.
• Comfortable with social media management and analytics tools.
• You move fast, think creatively, and never wait to be told what’s trending.
• Collaborative across teams, but fully capable of owning a deliverable end to end.

• A portfolio, channel, or following you’ve grown yourself.
• Hands‑on editing in Cap Cut , Premiere, or similar - plus an eye for design.
• Experience with paid social, creator partnerships, or community platforms (Discord, Reddit).

Become the recognisable voice of our communities, with measurably faster response times and stronger sentiment.

Shipped a steady drumbeat of original video - including at least one piece that genuinely broke out.

Built a repeatable trend‑to‑content workflow the wider team can run with after you.

Real ownership from week one - your content goes live to a global audience, not a test account.

A fast, builder culture where good ideas win regardless of who they come from.

Mentorship from an experienced social and content team invested in launching your career.

A front-row seat at one of the world’s fastest‑growing consumer brands.

Shark Ninja is an equal‑opportunity employer. We celebrate diversity and are committed to building an inclusive environment for everyone - we’d love to hear from you even if you don’t tick every box.

At Shark Ninja, we don’t just raise the bar - we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, Shark Ninja product discounts, and more. We empower