Shark Retail Content Specialist, North America

About Us

Shark Ninjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track recordof bringing disruptive innovation to market and developing one consumer product after another has allowed

Shark

Ninjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

Our ideal candidate is an eager and hard-working retail expert that knows how to lead the day-to-day retail ops and activation while fostering positive internal and external relationships to drive mutually beneficial brand objectives and growth. The right candidate has a proven track record in managing internal and external retailer resources to bring the digital and physical shelf to life, including retail set-ups, online content creation and marketing to help support sales.

Working closely with retailer partners, including digital merchandising teams and buyers, the Retail Account Specialist will drive programs to win across retailers. S/he will have worked in a multi-faceted, fast-paced environment, where s/he excelled at bringing a brand to life. As a strong cross-functional leader, s/he will find working with multiple teams exciting and understand how to navigate the complexities that can be associated with big working groups.

You know how to put the pieces together to build “best-in-class” retail plans – whether it’s ensuring an account is ready to sell a product, or building A+ content, videos, reviews and PDP content, your network knows you are the go-to for best-in-class retail support.

• You know how to be accountable for the customer experience and conversion in the retail ecosystem
• You excel at cross functional collaboration and project management, ensuring content deadlines and requirements are met.
• You are well versed in ongoing maintenance of catalog and PDPs including optimizing product titles, descriptions, images, video and enhanced content
• You have strong familiarity with US and Canadian retailers such as Walmart, Target, Best Buy, Home Depot, Ulta and Sephora
• You thrive in a fast-paced environment, with the strong ability to pivot priorities as needed while continuing to push projects forward

• Item setup: Own new item setup end to end across the NA retailer portfolio — gather and validate product information, complete retailer setup and digital content forms, submit through retailer item systems and vendor portals.
• Visual content: Route and manage gallery imagery, lifestyle photography, video, A+ / enhanced content modules and comparison charts — partnering with Creative and Brand on requests, reviewing against retailer specs, and confirming correct placement once live.
• Data quality: Run QA on every SKU before it ships to a retailer, escalating discrepancies to Product Development or Brand Marketing for alignment
• Compliance: Manage regulatory and compliance content requirements — substantiated claims, required legal and safety language, battery and hazmat documentation, certificates of compliance and retailer-specific supplier…