Sensory & Consumer Insights Analyst

Sensory & Consumer Insights Analyst

Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.

At Shark Ninja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.

From the company that brought you the Ninja CREAMi and Shark Flex Style, Shark Ninja is on a mission to redefine how consumers experience everyday products. We build breakthrough innovations by obsessing over the details of the consumer experience, from how a product performs, feels, sounds, looks, tastes and smells to whether it solves a meaningful problem in consumers' lives.

We're looking for a curious, technically grounded Sensory & Consumer Insights Analyst to join our Insights team and work across both Shark and Ninja. This hybrid role sits at the intersection of sensory science, consumer research and new product development, combining scientific rigor with consumer understanding to help teams create differentiated, 5 star product experiences.

What You'll Do

• Own sensory science and product experience research across Shark and Ninja, independently designing and executing sensory studies including descriptive analysis, discrimination, preference, ranking and scaling; managing trained and semi trained panels; establishing sensory attributes and benchmarks; and leveraging sensory software such as Compusense, Eye Question, Red Jade, FIZZ or similar platforms to analyze experiences including taste, texture, aroma, sound, tactile feel and ergonomics.
• Design and execute qualitative and quantitative consumer research including product testing, IHUTs, surveys, focus groups and one on one interviews; independently developing research tools, analyzing consumer feedback and identifying the needs, behaviors and product experiences that drive preference, satisfaction and purchase.
• Connect sensory science with the consumer voice to drive better product decisions, integrating objective sensory measurement, consumer perception and business context to identify what consumers notice, what matters most and what specifically needs to change; translating complex findings into clear recommendations for Product Development, Engineering, Culinary, Design and Marketing teams.

What We're Looking For

• Strong technical foundation in sensory science, experimental design and sensory methodologies, with the ability to independently determine and execute the right approach for the business question.
• Experience with sensory and consumer research software such as Compusense, Eye Question, Red Jade, FIZZ, SIMS, XLSTAT or similar platforms, with working knowledge of statistical analysis.
• Experience designing and executing consumer qualitative and quantitative research, with the ability to connect technical product measurements to consumer perception, preference and behavior.
• Strong analytical and storytelling skills, with the ability to translate complex findings into simple, actionable product recommendations for technical and non technical audiences.
• A hands on, curious and agile mindset, comfortable working directly with products and consumers in a fast paced development environment where priorities evolve quickly.

Qualifications

• Bachelor's degree or higher in Sensory Science, Food Science, Consumer Science, Psychology, Behavioral Science, Statistics, Market Research or a related discipline.
• 2 to 5 years of experience in Sensory Science, Sensory & Consumer Insights, Consumer Product Research, Product Experience Research or a related field.
• Hands on experience independently designing and executing sensory studies is required.
• Experience with CPG, food and beverage, appliances, beauty, personal care, household products or other consumer product industries preferred.
• Experience conducting consumer research and moderating interviews, focus groups or other qualitative research strongly preferred.

Salary and Other Compensation:
The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position,…