Kitchen Manager

Location: North Hill, Needham, MA

Job Type: Full-Time | Dining, Pines Edge | Supervisory Responsibilities

For over 40 years, North Hill, a not-for-profit senior living community located in Needham, Massachusetts, has provided vibrant living opportunities to people 65+ by offering a host of hospitality, wellness and health care services. The Kitchen Manager will manage a culinary team to prepare and present restaurant-quality entrées and desserts utilizing fresh, seasonal, and local products.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for all aspects of food production, including ordering, receiving, proper storage, rotation, and preparation of menus
• Orchestrates a fast‑paced meal service while maintaining consistency and quality to ensure Resident’s and guests’ expectations are met
• Manages inventory to properly order on a daily basis to satisfy our production needs and stays within budget
• Prioritizes and handles a wide range of tasks simultaneously while working efficiently to meet daily production demands
• Manages the team assigned to them and handles any corrective action issues as outlined in policy and procedure manuals
• Monitors staff hygiene and ensures all staff are compliant with health and safety standards
• Conducts pre-meal huddle before each meal period to share appropriate information with Team Members
• Orders products from a variety of vendors based on cost and quality comparisons
• Guides, motivates, and develops Team Members under their supervision
• Performs administrative requirements such as completing necessary forms, reports, etc.
• Coordinates dining service with other departments as necessary
• Works with the department’s leadership team as necessary and implements recommended changes as required
• Works collaboratively with front of the house team to ensure excellent customer service in all aspects of food service
• Adapts schedule when necessary to accommodate emergencies, such as snow storms, Department of Public Health surveys, state of emergency and other unforeseen circumstances
• Ensures adequate coverage through management and scheduling of Team Members
• Operates all equipment safely, seeking manufacturer instructions when unsure of proper use
• Ensures the department is kept clean, neat, safe, and necessary equipment and supplies are maintained
• Maintains culinary skills and stays abreast of trends in the field
• Provides caring, thoughtful and engaging service at all times
• Communicates any challenges, complaints or service difficulties to immediate supervisor
• Assists with establishing policies and procedures
• Identifies and recommends expansions to technology and equipment
• Assists in drafting and implementing the department’s budget
• Serves and participates in strategic planning process as directed
• Meets department uniform, appearance, and grooming requirements
• Complies with all OSHA safety regulations, local applicable laws regarding health, safety

• Ability to maintain confidentiality and strong customer support skills
• Ability to work independently with limited supervision
• Must possess the ability to deal tactfully with Team Members, Residents, family members, visitors, and the general public
• Work professionally with people from a wide variety of cultural and socio-economic backgrounds
• When working in Resident areas, must be able to communicate effectively in English
• Attends and participates in in-service educational classes, Healthcare Academy, and staff meetings as directed
• Ability to build a cohesive team while maintaining productivity
• Complies with protection of health information (HIPAA) safeguards

• High School Diploma or equivalent is required
• Minimum of 5 years of culinary experience is required
• 2 years’ experience in a leadership position
• Serve Safe Certification
• Demonstrated proficiency in Microsoft Office suite

Satisfactory completion of a background investigation is required for this position.

• Health & Dental Benefits
• 401K with company match
• Career Development Training
• Tuition Reimbursement
• Employee Referral Program
• Healthcare Academy…