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Department Manager

Job in Needham, Norfolk County, Massachusetts, 02492, USA
Listing for: Frey Consulting Group
Full Time position
Listed on 2026-06-28
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Lead a Team. Drive Results. Build Your Career.

We're seeking an experienced Department Manager to oversee daily operations in a fast‑paced, high‑volume retail environment. This role is ideal for a hands‑on leader who thrives in a customer‑focused setting, enjoys developing teams, and has a strong background in inventory management and operational excellence.

What You'll Do
  • Lead, coach, and develop a team of 3–7 associates to achieve department goals.
  • Ensure exceptional customer service and resolve customer concerns professionally.
  • Manage inventory levels, stock replenishment, and merchandising standards.
  • Monitor department performance and implement strategies to improve productivity and sales.
  • Maintain a safe, organized, and efficient work environment.
  • Handle employee and customer issues with confidence and professionalism.
  • Track key metrics and follow through on action plans to achieve results.
  • Utilize computer systems and reporting tools to support department operations.
What We're Looking For
  • Experience working in a high‑volume retail or big‑box environment.
  • Previous supervisory or management experience leading teams of 3–7 employees.
  • Strong inventory management experience.
  • Excellent follow‑up, communication, and conflict‑resolution skills.
  • Ability to work effectively in a fast‑paced environment and manage multiple priorities.
  • Computer literacy and proficiency with common business applications.
  • Ability to calculate discounts, percentages, proportions, interest, area, mass, and volume.
Qualifications
  • Bachelor's Degree preferred; OR
  • High School Diploma/GED with at least 4 years of customer service experience.
  • Must be at least 18 years of age.
  • Ability to lift up to 50 pounds.
What We Offer
  • Competitive compensation
  • Paid time off and holiday pay
  • Supportive team environment with ongoing training and development

If you're a motivated leader who enjoys driving results, developing people, and delivering outstanding customer experiences, we'd love to hear from you.

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