Inside Sales Rep; Food, beverage, nutritional Ingredients, Commodities

Who we are:

Established in 2000,
Suzhou-Chem is a trusted importer and distributor of food, beverage, and nutritional ingredients, serving customers across the U.S. and Canada
. Headquartered in the Boston area
, we support our customers with a reliable network of nine warehouse locations in New Jersey, Chicago, California, Missouri, Florida, Texas, Utah, Massachusetts, Toronto(Canada).

Our portfolio includes sweeteners, acidulants, vitamins, preservatives, amino acids, proteins, organic products
, and more. With strong Asia sourcing capabilities
, consistent quality control
, and complete documentation support
, accurate on time delivery, we help customers win in a highly competitive, price-driven market.

With over 25 years of industry experience
, we’ve earned a strong reputation for dependable supply and long-term partnership. Today, we proudly serve a broad customer base that includes multiple Fortune 500 companies
, along with many loyal customers who have stayed with us for years.

Now,
Suzhou-Chem is entering its next stage of growth
. We are expanding our product lines, strengthening our customer coverage, and building a high-performance team to scale to the next level. If you’re driven, detail-oriented, and want to grow in a results-based environment where performance is rewarded
, we’d love to connect.

We are hiring an Inside Sales Representative to convert leads into long-term customers in a fast-moving, price-sensitive commodity market. In this high-activity role, you will own the full sales cycle, from prospecting to closing, relying on speed, accuracy, and persistence to win business. You will collaborate with Operations to drive opportunities from quote to secure purchase order efficiently, turning initial wins into consistent repeat revenue.

High-volume food, beverage, nutritional ingredients such as sweeteners, preservatives, vitamins, amino acids, proteins, etc.

• Prospect & Win:Approach procurement decision-makers and execute proactive outreach (email, phone, video) to turn cold leads into your first purchase order. We will provide the contacts.
• Quote with Speed:Provide fast, accurate pricing and follow up consistently to turn quotes into orders.
• Drive Retention:Build trust-based relationships that turn one-off transactional wins into consistent, repeat business.
• Collaborate on Execution:Work closely with Operations to ensure all product details meet customer’s requirements.
• Manage the Pipeline:Maintain clear, organized activity tracking to ensure deal status is transparent and follow-ups never fall through the cracks.

This role is measured on outcomes and execution, including:

• Sales revenue and volume
• Lead-to-customer conversion
• Quote-to-PO conversion
• Responsiveness, quoting speed, and quote accuracy
• Competitive base salary plus performance bonus tied to results.

• 3+ years of inside sales experience in high-volume, price-sensitive commodity sales (contract and spot business) with procurement-led buying cycles (ingredients, chemicals, or distribution).
• Strong outbound prospecting skills with a proven track record of converting leads into customers.
• Strong commercial judgement and comfort with numeric details, pricing, and terms.
• Clear, professional writing: concise outreach and follow-up emails that earn replies, confirm next steps, and sustain multi-threaded conversations with procurement, QA, R&D, and supply chain of the customers.
• Strong meeting leadership: able to set agendas, organize and lead video calls, handle objections, and close for next steps.
• Strong persuasion and positioning: able to communicate company capabilities and commercial rationale in a way that builds trust and influences decisions.

• Experience completing annual bid sheets and participating in online bidding processes.
• Proficiency in Excel formulas, Pivot Tables.
• When you apply, mention the word cheeta so I know you have read thus far.
• CRM/ERP experience.

Include in your application a4 to 6 sentencesummary covering:

• Your experience selling commodities to procurement-led customers
• A brief description of your outbound prospecting approach
• One recent example of a deal you moved from first contact to a purchase order

Full-time, on site with office in Needham MA

Competitive base salary + performance-based incentives. The compensation package will be tailored based on experience, capability, and proven results. Top performers can earn $200K+ in total compensation, while candidates with fewer years of experience may start around $70K, depending on qualifications and performance.