Revenue Enablement, Onboarding & Training Manager

Who We Are

At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. Our team of more than 2,400 dedicated employees provides customized fire protection solutions that protect lives and property every day.

Our goal is to deliver a unique experience to those who depend on us to make their lives safer and easier. We are passionate about growing with purpose, driving real innovation, and creating a winning culture built on teamwork, success, and an unwavering commitment to safety.

Our mission? To be the best fire protection company the industry has ever seen.

The Opportunity

As Encore Fire Protection continues to grow, the way we bring our new sales team members into the business matters just as much as who we hire.

Backed by private equity and led by a team committed to operational excellence, we're bringing the same rigor, mindset for scale, and innovation you'd expect from a high-growth tech company to an industry built on trust, service, and safety. That approach extends to how we onboard and enable our sales teams.

This role exists to make sure every salesperson starts strong, understands how we sell at Encore, and feels confident putting it into practice. We are building a true sales enablement function, not a collection of decks or one-off trainings. The Revenue Enablement, Onboarding & Training Manager reports to our VP of Enablement, and is a key early hire within a growing Enablement team.

You will own the full sales new hire journey along with other large, sweeping, programmatic training initiatives to help create consistency across a growing, multi-location sales team. This position has heavy program management and facilitation focus.

You will be responsible for how sellers are onboarded, how sales skills are taught and reinforced, and how our sales methodology shows up in real conversations with customers. This is a hands-on builder and facilitator role with high visibility. You will teach virtual live sessions, run in-person onboarding classes, work directly with sellers and leaders, and continuously improve how we ramp and develop our sellers and sales leaders.

This role is a great fit for someone who enjoys teaching, coaching, and building detailed programs that actually stick. If you believe great enablement comes from structure, repetition, unique approaches, and real-world application, and you want to design and deliver something scalable that makes a real impact, this role gives you the ownership and runway to do it.

This is a hybrid role. Travel is expected approximately 10-15%, including one week per month to run in-person onboarding sessions tentatively slated to be held in Baltimore, Maryland. Candidates should be within driving distance of an Encore Fire Protection office and have convenient access to a major airport to support East Coast travel as needed.

Key Responsibilities

* Own and deliver the end-to-end sales onboarding experience, running a monthly cohort-based program that includes virtual foundations, in-person sales training, role-based system and process nuances, and the coordination of field ride-alongs.

* Design and facilitate engaging, high-impact enablement sessions that command a room and build confidence, clarity, and competence in new sellers.

* Define and reinforce Encore's sales methodology, including how we qualify, negotiate, create urgency, and close deals across the sales journey.

* Manage onboarding content and learning paths using Docebo (LMS) and centralized repositories like SharePoint, ensuring materials stay current, accessible, and easy to consume.

* Build role-based training for tools and systems including Deal Hub, Hub Spot, Service Trade, and other platforms critical to the sales process.

* Partner with Revenue Operations, Sales Leadership, and Product teams to identify skill gaps, performance trends, and opportunities to improve enablement outcomes.

* Evolve the onboarding program over time by incorporating feedback, measuring impact, and scaling what works.

* Expand scope over time to include sales manager and leadership enablement as the function matures.

* Travel approximately 10-15%, including one week per month to run in-person onboarding sessions tentatively slated to be held in Baltimore, Maryland.

What You Bring to the Table

* Sales experience and/or sales enablement experience, ideally both. You understand what it takes to sell and how to help others improve their selling skills.

* A clear understanding of the difference between enablement and training.

* Strong facilitation skills and executive presence. You can command a room, engage diverse audiences, and make learning stick. Good on your toes, and an effective storyteller.

* Program management skills with strong attention to detail and the ability to manage multiple initiatives and the details within them without losing momentum.

* The ability to influence without authority. You earn credibility through…