Sales Development Representative

TL;

DR: We're looking for a high-energy, people-first salesperson who moves fast, takes a consultative approach, and takes ownership of their pipeline. This is a revenue-driving role with real targets, real autonomy, and the opportunity to directly impact company growth.

About the Role: Reporting to the Sr. Marketing Manager, the Membership Development Representative owns inbound lead conversion and on-demand revenue across Workbar's network of locations. This is a high-activity role for someone who manages their pipeline with discipline, responds fast, and brings ideas that improve conversion. You'll take a consultative approach, asking the right questions and matching each prospect to the solution that works for them.

• Own all inbound membership and on-demand inquiries and execute 300-400 activities per week across phone, email, and web chat
• Respond quickly and effectively to convert leads into opportunities and on-demand leads into revenue
• Take a consultative approach to every conversation, understanding each prospect’s needs before recommending a solution
• Ensure no active lead goes untouched and follow up consistently until a lead is booked, qualified out, or closed
• Document every interaction and maintain a clean and current pipeline in Salesforce. If it isn't logged, it didn’t happen.
• Coordinate with location teams to ensure smooth execution
• Maintain a 70%+ lead-to-qualified conversion rate
• Consistently deliver $55K+ in monthly on-demand revenue

• Re-engage lost opportunities, no-shows, and dormant leads
• Proactively create new opportunities through outbound outreach
• Contribute 5–7%+ of pipeline through self-generated efforts

• You exceed activity, tour, and revenue targets consistently
• You take a consultative approach, ask great questions, and match prospects to the right solution
• You push for next steps and close loops without letting things stall
• You bring ideas to improve conversion and act on them

• 2–4 years in a high-activity sales role (SDR, BDR, ISR, or similar)
• Experience working toward clear KPIs and activity targets
• Strong written and verbal communication skills
• Comfort with fast response expectations and high follow-up volume
• Experience using Salesforce or a similar CRM
• Ability to work independently across a distributed team

• Base: $60,000 – $65,000
• OTE: $80,000 – $85,000
• Bonus: performance-based with accelerators

We move quickly and your work is directly connected to revenue and growth. We're collaborative and distributed across Greater Boston, and we care about building environments and a brand that reflects how people actually want to work. If you're someone who takes ownership, moves fast, and wants to see the direct impact of your work, you'll fit right in here.