Home Care Liaison

About The Key

For nearly 20 years, The Key has helped clients achieve successful long‑term aging at home with comprehensive, concierge‑based care. Employees receive the training, resources, and support needed to deliver an exceptional care experience for clients and their families.

• Forge new partnerships:
  Build and nurture strong, lasting relationships with key referral sources, from clinicians and social workers to financial planners and attorneys.
• Serve as a brand ambassador:
  Actively represent The Key at community events, networking groups, and professional meetings, raising awareness of our compassionate, high‑quality care.
• Drive growth:
  Proactively respond to new client inquiries, conduct assessments, and guide families through the process of getting the care they need.
• Ensure satisfaction:
  Cultivate long‑term relationships with existing referral partners and clients, ensuring their needs are met and building a pipeline of ongoing business.
• Collaborate for success:
  Work closely with our internal teams to ensure seamless service delivery and exceptional client satisfaction.

• At least four years of sales experience in healthcare, home care, or a related field.
• Strong sales and customer service skills with emotional intelligence to connect deeply with others.
• Strategic thinker:
  Ability to use data and analytics to make informed decisions and a working knowledge of platforms like Salesforce, Zoom, and Google products.
• Comfortable with up to 80% travel and a current driver’s license.
• Self‑starter:
  Goal‑oriented, flexible, adaptable, with a true entrepreneurial spirit and a positive, high‑energy attitude.

Your passion for creating awareness of long‑term care services, combined with your ability to forge strong partnerships, will be the key to your success. We’re looking for someone who thrives in a challenging, consultative sales environment and is motivated by a deep commitment to doing the right thing.

• Salary starting at $90k + Uncapped Commission
• Medical/Dental/Vision Insurance
• Touch Care Virtual Care
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO
• Flexible PTO for Non‑Exempt Employees
• Flexible PTO for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance

The Key is an equal opportunity employer. The Key prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, The Key requires timely and accurate positive fingerprint identification of California‑based applicants as a condition of employment. If an applicant has been convicted of a non‑exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.