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Key Account Manager; Department Stores

Job in Needham, Norfolk County, Massachusetts, 02492, USA
Listing for: Ninjakitchen
Full Time position
Listed on 2026-09-05
Job specializations:
  • Sales
    Business Development, Sales Development Rep/SDR, Sales Manager, Account Manager
Job Description & How to Apply Below
Position: Key Account Manager (Department Stores)

About Us

Shark Ninjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track recordof bringing disruptive innovation to market and developing one consumer product after another has allowed

Shark

Ninjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

AI at Shark Ninja

At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

Job Description

The Key Account Manager forShark

Ninja, will report to the Sales Director and play an integral role in driving best inclass account management initiatives. The Key Account Manager willwork closely withmerchants as well as theShark

Ninjainternal teams to meetour sales, distribution, and digital goals. This candidate willbuildrelationshipswith our Product Development, Strategic Sales, Digital,and Operations teams in collaboration withmerchantstodevelop and executewinningsales strategies.

Core Responsibilities:
  • Strive for “Best in Class” account management, driving growthin

    Revenue and Net Margin to help achieve or exceed our goals. Develop and execute processes to support the retail accounts that will drive business results.
  • Capacity to be a successful sales leader, acting as the “business manager”,working closely with sales leadership, Product Development, Strategic Sales, Operations, and other cross-functional teams.
  • Help execute thego to marketclub strategy by overseeing the account needs for displays, packaging, pallet configuration, and product value.
  • Help todrive the overall account strategy and will help prepare and manage the outcome for customer meetings,leveraging internal support areas.
  • Support our digital business initiatives by partnering with internal and externalteamsto increase our omni-channel presence and performance.
  • Work with Category Analysis teams to report POS, trends, factorsimpactingthe business.
  • Responsible for customer profitability, working closely with internal finance teams to develop quotes fornew items, and manage promotional spending within ROI goals.
  • Gathering and communicating competitive factors/insightsimpactingthe business (i.e.new competitive items, competitive promotions, etc.)
Attributes and

Skills:
  • Execution focused; mindful of key milestones and a demonstrated ability to create and adhere to a schedule to ensure success.
  • Strong business acumen as well as written and verbal communication skills (business English level is a must), experience working with large sets of data, and the ability to automate reporting will be a true advantage.
  • Exceptional interpersonal skills to be able to build and maintain effective relationships bothwithcustomers and cross-functionally with internal partners.
  • Experienced with basic digital sales metrics and the ability to manage and report on digital performance.
  • Gritty sales or merchant leader with Intimate knowledge of how to drive sales at larger retailers.
  • Excellent organizational and time management skills with the ability to prioritize and get things done in a fast and ever-changing environment.
  • Ability to thrive in theShark

    Ninjafast-paced organization that is “obsessed with winning”.
Education and Experience
  • BA/BS Degree or equivalent experience
  • 5+ years of account sales management.

    Experience working with Department Stores is required (Liverpool, Palacio, Sears, Sanborn’s, Ulta, etc.)
  • MS Office Proficiency (Excel,Outlook and PowerPoint)
  • Ability to travel approximately 6 times per year to our Boston, MAheadquarters.
Our Culture

At Shark Ninja, we don’t just raise the bar—we push past it every single day. Our…

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