Verification Specialist

Service Operations Specialist II (DQ)

The purpose of this position is to process client requests for Driver Qualification services in a timely and accurate manner. This position works closely with clients, vendors, and team members to meet client expectations.

Job Responsibilities:

• Placing background checks through applicable systems.
• Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
• Works with Client Service Specialists to obtain and/or validate client information. Updates information in all applicable systems.
• Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings.
• Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information.

Qualifications:

• High School Graduate or General Education Degree (GED). 1+ years of experience in a general office setting. In lieu, will consider a combination of experience and post-secondary education. Experience in highly regulated industry a plus or ability to learn complex regulatory standards.
• Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs. Strong organizational skills and attention to detail.

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.