Logistics CSR: Shipping Solutions & Customer Support
Job in
Neenah, Winnebago County, Wisconsin, 54956, USA
Listed on 2026-08-12
Listing for:
Jewelers Mutual Group
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Jewelers Mutual Group is seeking a Logistics Customer Service Representative I to support inbound and outbound customer calls for the Jewelers Mutual Shipping Solution. You will assist clients, troubleshoot issues, and execute tasks to ensure secure, compliant logistics services per SOPs.
The role emphasizes customer service, onboarding, and training on our online shipping platform, with focus on accurate order submission and prompt issue resolution.
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