Intern - Program Manager; Summer
Listed on 2026-09-04
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Business Internship -
Business
Customer Success Management, Client Relationship Management, Business Internship
Program Manager Intern
Plexus has an exciting opportunity for a Program Manager Intern to join our talented team! The Program Manager Intern supports the tactical interface between the customer and various Plexus functional areas. This position is responsible for supporting projects and helping to manage the day-to-day customer relationship. In essence, be the "voice of Plexus" to the customer and the "voice of the customer" to Plexus!
RESPONSIBILITIES
- Responsible for supporting the tactical, business customer relationship
- Support projects to deliver appropriate levels of customer service and satisfaction
- Work with team members to present issues and alternatives to the customer
- Support the projects in continuous improvement / Lean activities and programs
- Ensure the team is properly interpreting and executing contractual requirements
- Work with program management team to provide acceptable commitments based upon customer demand and Plexus capabilities
- Work with program management team to ensure demand is properly loaded into Master Production Schedule (MPS) and driven through to the materials Requirements Planning (MRP system)
- Monitor and report on the customer's open orders
- Obtain, analyze and report customer's rolling, periodic forecast
- Coordinate, negotiate and communicate commitment dates on customer orders
- Works well under pressure and high stress situations
MINIMUM QUALIFICATIONS
- Student working toward a Bachelor's degree in Business, Communications or related field for the entire duration of internship.
PREFERRED QUALIFICATIONS
- Junior level status
- GPA: 3.0 or higher is preferred
- Intermediate to advanced experience in Excel
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
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Some offers of employment are contingent upon successfully passing a drug screen and/or background check.
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