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Client Representative
Job in
Neenah, Winnebago County, Wisconsin, 54956, USA
Listed on 2026-10-05
Listing for:
Express Employment Professionals - Cincinnati East
Full Time
position Listed on 2026-10-05
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator
Job Description & How to Apply Below
Monday - Friday, 8:00am - 4:30pmPay: $22.50/HR Duties:
- Provide exceptional customer service while supporting clients, Trust Officers, and internal departments.
- Maintain confidentiality of all client, company, and employee information.
- Communicate effectively with assigned officers and internal teams regarding workload, priorities, and workflow needs.
- Assist with administrative tasks, client documentation, account maintenance, and operational support.
- Utilize Microsoft Outlook, Word, and Excel to prepare correspondence, maintain records, and support daily operations.
- Respond professionally to client inquiries and provide timely follow-up.
- Support departmental projects and assist with workload balancing as needed.
- Provide backup support to Client Representatives, front desk staff, and other departments during absences or periods of increased activity.
- Maintain accurate records and documentation while ensuring compliance with company policies and procedures.
- Associate degree (2-year degree) in Business, Finance, Communications, or a related field required.
- Bachelor's degree in Business, Finance, Communications, or a related field preferred.
- Previous customer service, financial services, banking, administrative, or office support experience preferred.
- Strong customer service skills with a client-focused approach.
- Proficiency in Microsoft Outlook, Word, and Excel.
- Excellent written, verbal, and interpersonal communication skills.
- Strong organizational skills and attention to detail.
- Ability to prioritize multiple tasks and meet deadlines.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Strong problem-solving skills and ability to work independently.
- Professional demeanor and positive attitude.
- Weekly paychecks!
- Vision Insurance
- Medical Plan
- Dental Plan
- 401(K) Retirement Savings Plan
- Life Insurance
- Referral Bonuses (Earn up to $125 for each person you refer to Express!)
- Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
- We provide our associates with excellent comprehensive and competitive benefits!
- When you apply to us, you apply to 100+ companies in the Fox Valley!
- Over 170 people were hired to a permanent position in 2024.
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