Technical Training Specialist

• Base Pay $30.14 - $31.01 / Hour
• Job Category Manufacturing, Training, Learning and Development
• Manage Others No

About Us:

Trilliant Food & Nutrition is a leading manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, food service, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting‑edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers—first and fast.

Our brand portfolio includes Victor Allen’s®, Dutch Bros® beverages and Nurri™, our better‑for‑you protein beverage line. We are passionate about beverages – and about building a team that’s just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Our Core Values:

As a Technical Training Specialist, you will partner with the Operations & Training teams on various training development projects. This role is responsible for coordinating site training initiatives and objectives, including hourly and salaried workforce training; focused on reducing downtime, increasing efficiency and increasing employee competencies. The Technical Training Specialist will be serving as a subject matter expert (SME) for the area in which they are assigned.

Maintaining a current understanding of equipment, procedures and process will be critical to the success of this role. As a member of the training team this role will require the ability to maintain, edit and review training documentation, audit department procedure and training materials, and validate understanding of training materials.

• Serving as a subject matter expert, this role will serve as a resource for operations employees, fostering excellence in manufacturing operations.
• Conduct on‑the‑job training related to area's core functional operations to ensure employee is competent to perform their assigned tasks.
• Support operations by providing training for new and existing members through classroom and 1:1 training.
• Make suggestions, design and develop training material (procedures, SOPs, OPLs, guides, visual aids or other materials) to meet learning objectives.
• Collaborate with other subject matter experts to teach/learn additional programs and provide idea sharing and feedback.
• Review ongoing employee skill level performance, identify gaps and complete skills assessments.
• Lead cross‑training and upskilling initiatives based on skill assessments and needs of the business.
• Work with L&D partners to monitor training delinquency and forecast in assigned work area to ensure that all training is current, and manufacturing associates remain compliant regarding training requirements.
• Maintain manufacturing process/product knowledge by periodically supporting production.
• Participate in first run meetings, changeovers or start ups to ensure adherence to processes and maintain current standards in future trainings.
• Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

• Minimum of 2 years of training, developing and onboarding employees.
• 3+ years plant manufacturing experience in a food industry or related manufacturing facility.
• Demonstrated leadership and team development skills. Can build a positive and productive team environment.
• The ability to read, write, speak, and understand English is required.
• Possess strong one‑on‑one communication skills.
• Demonstrates the ability to meet the information needs of the team through regular and effective communication and follow‑up.
• Ability to effectively multi‑task job responsibilities in a fast‑paced environment.
• Knowledge of administrative processes, systems and procedures for area of…