Part-time Hotel Night Auditor; Fri & Sat

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

We are seeking a highly motivated and professional individual to join our team as Night Audito
r at the Best Western Premier Bridgewood Resort Hotel in Neenah, WI.

As hotel Night Auditor, you will be the first point of contact for guests from answering phone calls, checking-in and checking-out guests, balance daily transactions for hotel and food and beverage revenues, and handle guest issues and transmit reports.

Schedule:

Fridays & Saturdays
Overnight Shift
11 PM–7 AM.

About Us:

The Best Western Premier Bridgewood Resort Hotel & Conference Center is a locally owned hospitality leader in the Fox Cities, recognized for its excellent service, quality dining, and commitment to community. We foster a growth-oriented work culture, encouraging both personal and professional development. Join our team and help us create lasting memories for our guests.

TEAM MEMBER PERKS / BENEFITS:
We believe in taking care of our team just like they take care of our guests.
Here’s what you’ll enjoy as a part of our team:

• Team Member Swim Days: Enjoy the hotel's pools and hot tubs with family and friends during designated team swim times.
• Daily Use of Hotel Fitness Center: Stay active with free daily access to our fitness center.
• Discounted Hotel Stays: Get exclusive rate at Best Westerns worldwide, including a discount for Friends & Family at many locations.
• Discounted Meals at Batley’s Grill & Bar: Enjoy discounted food items for you and up to three guests.
• Holiday Pay: Earn ‘time and a half’ pay when working company recognized Holidays.
• Aflac Supplemental Insurance: Available for both full-time and part-time team members
• Paid Time Off: Earned after one year of employment for those averaging 20 hours or more a week.
• 401K Retirement Account: Start saving with your very first paycheck. Potential to qualify for Company Match after 1-year.

This list of duties is not all-inclusive but rather a general guideline. Other duties may be assigned.

• Performs all audit procedures as set forth by the Hotel and company, on a nightly basis
• Performs all required audit reports
• Verifies the status of all wake-up call requests and ensures they are properly handled
• Balances all cash receipts and work performed during the audit shift and makes deposits of cash
• Prepares the front office for the morning shift and resets day's business
• Acts as a Guest Services Agent during the night time hours
• Acts as the Manager on Duty during night time hours
• Attends and actively participates in all front office meetings
• All other duties as assigned by a manager or supervisor

Qualifications:

• High School diploma or equivalent, college degree strongly preferred
• Minimum of 2 years of previous hotel night audit experience preferred
• Understand and use math concepts in order to design a financial or economic system
• Work math problems quickly and accurately
• Understand and use computers and related equipment
• Speak and write clearly to report financial information.
• Excellent communication skills (verbal and written)
• Ability to work a flexible schedule including nights, weekends, and holidays
• Ability to assist in all Front Office and Reservation operations, maintain organization, and manage guest concerns

Physical Requirements:

• Prolonged standing: Most of the workday will be spent standing at the front desk.
• Light lifting: Occasionally lifting and carrying items like keys, paperwork, or small luggage.
• Hand dexterity: Frequent use of hands to operate computers, handle cash, and write information.
• Mobility: Ability to move around the front desk area to assist guests.
• Visual acuity: Clear vision for reading information on computer screens and guest documents.

We look forward to hearing from you!