Sr. Network Engineer, Team Lead

Summary

The Senior Network Engineer – Team Lead provides technical leadership and hands‑on engineering for the design, implementation, security, and ongoing reliability of the organization’s network infrastructure across campus, WAN, and multi‑cloud environments. This role leads day‑to‑day network operations, drives standards and automation, and manages a small team of network engineers/administrators. This role partners closely with Infrastructure, Security, Cloud, End User, and Application teams to ensure resilient connectivity and secure integration of private, public, and hybrid cloud services.

Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward‑thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting‑edge tools and data‑driven insights to continuously improve our products, services, and customer experience.

Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

• Lead the design and implementation of complex Cisco‑based networks that are scalable, secure, and highly available, aligned to industry best practices.
• Own network architecture and engineering standards, including reference designs, configuration standards, and lifecycle roadmaps.
• Provide senior‑level escalation support for complex incidents and outages, performing root‑cause analysis and driving corrective and preventive actions.
• Ensure proactive monitoring, alerting, and observability are in place with sufficient coverage to detect most issues before customer impact.
• Maintain and continuously improve network documentation including diagrams, runbooks, configuration baselines, and security/network policies.
• Plan and execute patching, maintenance windows, and technology refresh activities to minimize risk and business disruption.
• Implement and maintain network services including firewalls, VPNs, IDS/IPS, SDA, Viptela SD‑WAN, VLANs, load balancers, and related routing/switching services.
• Collaborate with Security to ensure network segmentation, secure remote access, and control validation meet organizational requirements.
• Support multi‑cloud networking across AWS, Azure, and Google Cloud, including connectivity, routing, security, and integration patterns for hybrid environments.
• Identify opportunities for automation (infrastructure-as-code, configuration management, repeatable deployments) to increase reliability and reduce operational toil.
• Stay current on network and cloud technologies and recommend solutions that improve performance, security, cost, and operability.

• Provide direct people leadership for network engineering staff, including coaching, performance feedback, and development planning.
• Set clear expectations for work quality, operational rigor, and customer‑focused service.
• Coordinate team workload and on‑call or after‑hours coverage as needed, ensuring timely response and effective handoffs.
• Lead prioritization and execution of work from intake through delivery, balancing operational needs with project work.
• Support hiring activities, including role scoping, interviewing, onboarding, and mentoring.
• Foster a culture of documentation, learning, and continuous improvement.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to

• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
• 8+ years of progressive IT experience with 5+ years in network engineering, including ownership of enterprise network design and operations.
• 1+ years of people management…