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In-Office IT Service Desk Analyst | Mentoring & Support
Job in
Neenah, Winnebago County, Wisconsin, 54956, USA
Listed on 2026-08-22
Listing for:
SECURA Insurance
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
SECURA Insurance in Neenah, Wisconsin is seeking an IT Service Desk Analyst to join our in-office team. You will provide first-line technical support to internal users, resolve issues, and contribute to hardware provisioning, asset management, and knowledge base updates.
The role emphasizes strong customer service, effective communication, and hands-on troubleshooting across Windows environments, Active Directory, VPN/VDI, and remote access, with opportunities to mentor junior associates and
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