Inside Sales Manager

Responsibilities

• Ability to market and front-line underwrite insurance products to independent agents
• Owns relationships with select individual agencies, aggregators, small business units, and geographically remote agency partners
• Manage growth and loss ratio on a continuous basis for assigned territory
• Assist in training agents in products, rating/and or technology platforms, and procedures to achieve corporate strategies
• Partner with both internal and external partners:
  Agencies, Underwriting, Claims, and Risk Management to identify and maintain profitable business
• Onboard new agencies to facilitate success, both short-term and long-term
• Increase submissions and improve hit ratios
• Work with Agency and Underwriting to manage renewal book
• Drive and conduct Biz Link usage and training sessions
• Identify training needs within the agencies and assist/coordinate with training department
• Analyze, develop, and implement strategies for expansion of products and agencies to support corporate strategies
• Be proficient in SECURA’s four business units (CL/SL/FL/AG of business we insure as a company)
• Be able to lead, organize and carry out virtual meetings often with our agency partners and internal departments. Proficient use of Zoom or Microsoft TEAMS
• Have the ability to build strong relationships
• Consistently going above and beyond to ensure ease for our agents to do business with us as efficiently as possible
• Serve as Resource Manager for our currently contracted agencies
• Demonstrate an exceptional effort to active listening
• Coordinate travel with members of various Underwriting units
• Creatively connect with our agencies through digital media
• Actively recruit new agencies
• Be active with various trade organizations. PIA, IIA, 1752, etc
• Facilitate book rolls, data-mines and identify opportunities within an agency’s current book.
• Act as key resource to SECURA for territory developments, competitor analysis, and economic development in the territory
• Other duties as assigned

• Two plus years property and casualty insurance experience
• Comprehensive knowledge of the marketplace
• Strong Financial/Business acumen
• Excellent verbal and written communication skills
• Superior problem-solving skills and solutions driven mindset
• Results oriented personality with a strong desire to pursue set goals
• Determined and amiable personality

• Bachelor’s degree in business or equivalent work experience
• Commercial Underwriting/Claims (Field) experience
• Marketing or Sales experience
• CPCU, CIC, or ARM designation(s)
• Two plus years successful agency/company marketing or sales experience
• Strong background in Commercial, Personal, and Specialty
• Working knowledge of Agency Automation

At SECURA, we are transforming the insurance experience by putting authenticity at the forefront of everything we do. Our mission is clear: we’re making insurance genuine. We recognize that our associates are our greatest assets, and we invest in their well‑being and professional growth. We offer opportunities for continuous learning and career advancement, competitive benefits, and a culture that champions work‑life balance.

Joining SECURA means becoming part of a dynamic team that values each individual’s contribution and fosters a collaborative atmosphere. Here, you’ll not only find a fulfilling career but also a place where you can make a positive impact every day.

SECURA Insurance strives to provide equal opportunity for all employees and is committed to fostering an inclusive work environment. We welcome applicants from all backgrounds and walks of life.