Nights Quality Assurance Coordinator

Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, food service, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers-first and fast.

Our brand portfolio includes Victor Allen's, Dutch Bros beverages and Nurri, our better-for-you protein beverage line. We are passionate about beverages - and about building a team that's just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

We are seeking a dedicated Quality Coordinator to join our dynamic team in the ready-to-drink beverage sector. This role is pivotal in ensuring that our products meet the highest quality and food safety standards. The ideal candidate is a proactive leader who fosters a culture of quality, engagement, and continuous improvement across all production processes. Hours are 5:45pm - 6:00am on a straight 2-2-3 schedule.

• Develop, implement, and monitor quality control procedures to ensure compliance with FDA regulations and internal quality standards.
• Conduct regular inspections and audits of production processes, raw materials, and finished products to ensure adherence to quality specifications.
• Manage and respond to quality-related customer complaints, ensuring timely resolution and feedback.
• Act as the back-up to the Quality Supervisor.

• Provide training and support to production and quality teams on quality standards, food safety protocols, and best practices.
• Assess and identify training needs to improve team performance and product quality

• Foster a culture of quality by engaging employees at all levels and encouraging their participation in quality initiatives.
• Facilitate regular meetings with team members to discuss quality performance, share updates, and gather feedback.
• Serve as the primary contact for quality-related inquiries within the plant and across the organization.

• Provides recognition and praise to encourage positive work behaviors and focus.
• Utilizes performance metrics to improve efficiency.
• Continually assesses team effectiveness needs and seeks resources to assist in team development.
• Review product on hold daily to determine disposition.

• Champion food safety standards and ensure compliance with sanitation procedures throughout the facility.
• Lead investigations into quality issues and non-conformances, implementing corrective actions to prevent recurrence.
• Identify areas for improvement in production processes to enhance product quality and operational efficiency.
• Collaborate with other departments, including production, R&D, and supply chain, to drive cross-functional quality initiatives and ensure smooth implementation of new processes.

• Ensures proper training, coaching and feedback to new employees.
• Assesses, identifies, and addresses training opportunities, including job skills training, goal setting; facilitates effective team meetings, and rewards and recognizes the team's progress.
• Ensures appropriate level and depth of cross training in each area through optimal use of all training tools and experience available.

• Bachelor's degree in food science, Quality Assurance, Operations Management, or a related field preferred.
• At least 5 years of hands‑on quality assurance experience in the food or beverage manufacturing industry is preferred.
• Strong understanding of food packaging principles, industry quality standards, food safety regulations, and statistical process control.
• Expe…