Inside Sales Representative

Description

Neenah Foundry Company Infrastructure Inside Sales Representatives collaborate closely with contractors, agencies, engineers, landscape architects, and government officials to create and support solutions and specification development and apply problem-solving skills to maximize Neenah Foundry Company product sales. While in consultation with the RSD/DSM, Technical Sales, Customer Service, and Product Engineering, works with a moderate level of autonomy to achieve sales goals and customer responsiveness.

Essential Functions

Job duties may change over time and additional job functions may become essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work as a collaborative member of the Neenah Foundry Company Infrastructure team to sell company products.
• Utilize Salesforce and other tools to manage prospects, issue quotes, and communicate with broader team.
• Develop and implement sales plans and programs to ensure the profitable growth and expansion of Neenah Foundry Company Infrastructure products.
• Develop a detailed understanding of the sales territory customer base which includes Municipalities, Contractors, Engineers, Supply Houses, Distributors, OEM, and competitors.
• Develop a detailed understanding of product lines and pricing. Utilize product knowledge and people skills to close sales opportunities and achieve territory sales objectives.
• Understanding of/ability to learn CRM, Microsoft Office, and other software programs.
• Provide a weekly call report and discuss current activity in weekly conference calls.
• Conduct research via on-line project databases to identify sales opportunities.
• Conduct follow-up calls and communications to ensure that our customers have all applicable information.
• Utilize CRM to log sales activities.
• Provide assistance to Credit and Collections Manager as necessary to resolve account receivable issues.

Expected Areas of Competence (KSAs)

• Excellent verbal and written communication skills:
  Demanded ability to be an effective communicator with logical, organized, and tactical verbal, written, and listening skills. Outstanding people skills.
• Demonstrated ability to work as a team, influencing others through strong organizational skills and handle an increasing level of responsibilities.
• Self‑motivated/Self‑discipline:
  Demonstrated ability to create clear action plans and act with an inner drive to meet and exceed goals and sales plans.
• Consultative Selling:
  Demonstrated ability to build and maintain relationships paired with strong analytical skills and is able to assist in identifying and providing solutions to complex customer issues.
• Computer Literacy:
  Demonstrated proficiency in basic Microsoft Office software (Word, Excel, Outlook, PowerPoint) and use of a CRM tool (Salesforce).
• Demonstrated ability to read and interpret civil design drawings, engineering production drawings, and project plans to recommend solutions and create material take‑offs.
• Ability to manage time effectively to complete tasks in order of importance.

This position description is intended to cover the most significant, ongoing job functions and competency areas. Successful performance in the role will require performing satisfactorily other duties as assigned.

Education and Experience Requirements

Bachelor’s degree in business, sales, marketing, or a related field. Previous customer service and/or sales experience desired.

Physical Requirements

• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• The worker must be able to access, analyze and otherwise work with, enter information stored in or obtained through the company's computer system, and to communicate effectively with co-workers and third parties who have business dealings with the company's Human Resources operations.

Travel Requirements

Little to no travel is anticipated with this position.

Neenah Foundry Company is an equal opportunity employer. We comply with all applicable employment laws and do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), age, protected veteran status, disability status, genetic information or national origin. Affirmative action programs implemented by the company shall be in full compliance with applicable laws.

"Accommodations are available upon request for applicants with disabilities."

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.