Inside Sales Representative

• Strong verbal and written skills

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Custom Aquariums and Custom Cages are the nation’s leader in build to order custom pet enclosures, right here in Neenah, WI. Established in 1998, we are in the midst of an exciting growth period and are looking at building a talented inside sales team to help us go to the next level. Now is the time to get in on the ground level of a really innovative, fast growing, and fun company!

Our clients include private consumers, businesses, universities, zoos large and small, as well as many famous celebrities and athletes. We also have a vibrant relationship with many national social media influencers. We have been featured on many television shows include Extreme Make Over, Home Edition, Tanked!, CNBC, and published in Business Week.

If you enjoy what you do, it’s not really work! We are looking for a talented inside sales representative to help us grow to the next level. This is a dream job for someone who likes to be a part of an innovative, fast pace growing company, and help build cool things! This full-time position is responsible for various incoming and outgoing sales focused phone calls with customers helping them custom configure their enclosure and supplies to fit their needs.

We will then custom make these items and deliver to their door nationwide. General prior knowledge of fish, birds, reptiles, and the pet industry is a plus, but not required. We can fully train the sales representative about our products. Our main requirement is general experience with dealing with inbound sales calls and follow ups with a general mechanical aptitude.

Responsibilities include receiving incoming phone calls, answering, and addressing customer questions, acquiring new business, nurturing relationships, developing customer loyalty, and overseeing the entire sales and order process. This person is also responsible to handle any customers that visit the corporate office for in-person demonstrations or questions. On occasion, this person may be asked to attend trade shows and to make in-person sales calls for current or future customers.

Additional tasks may be required by management to effectively manage current and future customers. We encourage potential applicants to visit our Facebook pages to see the kinds of cool things we do. It is a unique position and a dream job for the right person!

• Well organized and possess excellent time management skills
• Professional appearance and excellent communication skills
• Effectively communicate company products and services
• Able to troubleshoot issues and prioritize to handle multiple tasks
• Inner drive and desire to exceed sales goals
• Respond to calls, emails, faxes to take care of customer needs
• Manage customer satisfaction levels by conducting audits and monitoring feedback

• High school education or GED required
• Minimum of one year experience taking inbound sales calls
• Experience making cold calls
• Make the necessary number of outbound calls to meet company sales objectives
• Make effective sales presentations on company products
• Active participation in sales meetings, sales training, and professional development
• Energetic, self-motivated, ability to work independently
• Ability to work independently with minimal supervision
• Team player willing to help out and to seek ways to collaborate and enhance company functions
• Strong verbal and written skills
• Documentation of all sales activity into CRM application
• Willingness to learn and take on additional tasks
• Proficiency with Microsoft products (Word, Excel, Access, Outlook)

• Base salary
• Aggressive commission structure based on sales results
• Career growth opportunity
• Health insurance, Dental Insurance, Vision Insurance
• Company paid Life Insurance, Short-Term and Long-Term Disability
• Paid personal days
• 401K