Sales Representative

Summary

This sales position manages sales activities selling products to wholesalers, distributors, and retailers primarily over the phone, via fax, and electronically. The primary goal is to contact established accounts to increase market share of client products by explaining products features and benefits to customers. This will be accomplished through inbound and outbound calls to existing products.

Other duties may be assigned.

• Increase market share of client products using established sales techniques to convey accurate product / usage information to represent the product line completely

• Accountability may include handling inbound and outbound calls over video interactions to facilitate client/customer needs by operating within established processes

• Handle inbound and outbound calls to facilitate client / customer needs by operating within established processes

• Manage sales and customer service activities to assist with the total sales process

• Ensure accuracy and customer satisfaction through attention to detail

• Utilize technology to create robust CRM to retain consumer data and records

• Use effective business communication skills and have the ability to develop strong sales relationships

• Meet client's sales and customer service objectives

• Correspond regularly with client and customers via video, phone, e-mail, and fax

• Contribute to and prepare monthly reports to show that Client and company goals are being met and exceeded

• Provide customer service including ad claims, damages, sales materials, and deductions and credit problems

• Inform customers of new product launches, product changes, and new distribution of existing products

• Discuss product features, benefits, and salability with customers to increase sales and promote product

• Follow-up to prospective customer sales leads based on information from client

• Analyze sales reports to determine product trends and make recommendations for promotions and distribution

• Review orders for ideas to expand services available to present customers

• Discuss product features, benefits, and salability with customers to increase sales and promote product

• Prepare periodic sales report showing sales volume and potential sales

• Analyze and control expenditures to conform to budgetary requirements

• Keep current of industry trends and competitive products

• Travel as required. In order to meet the travel requirements, must have a personal credit card and an available credit limit for expenses which are reimbursed

• Represent company at trade association meetings and customer trade shows to promote and sell client products

• RRegular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.

Although this position will not have responsibility for direct reports, the position requires active leadership in the way of supporting strategic initiatives as well as active personal development and application of the Six Sigma methodologies.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others.

• Strong sales or retention skills and the ability to follow a defined call flow

• Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external…