Forklift Technician

About the Company

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER®, are industry firsts that improve reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk.

With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more.

Full-time

The Forklift Technician is responsible for performing routine maintenance on industrial equipment, including but not limited to forklifts, scissor lifts, tuggers, floor scrubbers and golf carts.

• Maintain industrial mobile equipment.
• Troubleshoot equipment failures, including root cause analysis, and research potential warranty, rework and repeated repairs using historical data available through Field Connect service platform.
• Complete all repairs of equipment in a timely manner and by the manufacturer’s repair guidelines.
• Make judgment and decision making regarding the relative costs and benefits of potential actions to choose the most appropriate course of action.
• Inspect and audit equipment per the PM Planning tools schedule in Field Connect service platform.
• Communicate information to supervisor, co‑workers and subordinates by phone, in writing, e‑mail or in person.
• Ensure timely and accurate completion of all work orders and service records per the Concentric time standard.
• Maintain accurate and timely entry of work hours in Paylocity time‑keeping platform.

• All work must be completed in a safe manner.
• Safety requirements by customer and Concentric must be adhered to.
• Work areas will be maintained to ensure safety.
• Work areas will be kept clean and organized daily.
• Timely completion of safety training modules.
• Other duties as assigned by supervisor.

• Strong equipment repair, mechanical and/or electrical skills.
• Minimum of 5 years of proven experience in electric forklift repair; primary focus on electric trucks.
• Willingness and ability to travel to multiple sites.
• Hydraulics, conveyor experience is a plus.
• Self‑motivated and ability to manage time and attendance; able to work with minimal supervision.
• Strong communication skills to support work order documentation and customer interaction.
• Basic computer skills; familiar with using a computer.
• Must be able to lift a minimum of 50 pounds, crouch and/or move in confined areas.
• Must be able to meet the physical requirements of a Service Technician.
• Willingness to learn and be trained.
• A valid driver’s license; CDL a plus but not required.
• Must be able to pass a background check and drug screen.
• This job description is subject to change at any time.

• Competitive pay – plus incentive opportunities and overtime potential for hourly employees.
• Three medical plan options with employer premium contribution starting on day one.
• Employee‑paid dental and vision insurance starting on day one.
• Health Savings Account (HSA) with company contribution on eligible high‑deductible health plans.
• Medical and dependent care Flexible Spending Accounts (FSA) available.
• Company‑paid life and AD&D insurance, short‑term and long‑term disability coverage starting on day one.
• Company 401K plan with 100% match on the first 4% of employee contributions.
• Eight paid holidays.
• Full‑time employees receive a total of 128 hours of paid time off (PTO) annually.
• Employee‑paid accident, critical illness and hospital indemnity insurance.
• Employee‑paid legal plans, identity protection, pet insurance and home & auto discounts.
• Training and mentoring – learn from industry experts.
• Advancement opportunities.

Benefits listed may change at any time; please speak with an HR…