Internal Sales

Principal Accountabilities:
Staff Self-Management

• Assist other sales with quotations.
• Assist other sales in closing deals.
• Assist customers with pump applications, Pump selections, projects, and sales.
• Internal salesperson phones a list of customers daily to ask for orders and keep the order book up to date.
• Create a customer data base, and refer customers to sales reps.

Principal Accountabilities:
Internal Sales

• Assisting with budgets and ensuring that budgeted sales targets are met.
• Answering of incoming calls and converting enquiries into sales.
• Handling of customer complaints.
• Ensuring that there is a set system to capture sales enquiries/orders in counter book and monitor the information.
• Quoting by phone and Email.
• Receiving and processing of sales orders on Syspro.
• Sourcing of stock (standard and non-standard) from approved suppliers.
• Checking on o/s back orders on a daily basis and release invoices for delivery.
• Expediting of sales orders (deliveries).
• General office duties.
• Updating of all customer discount structures on Syspro.
• Liaise with Warehouse/Dispatch Manager regarding deliveries.
• Attending all necessary meetings.
• Leasing with external sales staff.
• Accompany external staff on customer visits.
• Providing leads to external sales force.
• Any quote more than R20 000 to check with Management.
• All quotes to be followed up and copy to the External Rep.
• Orders to be liaised with the responsible External Rep.
• Ensure to keep Credits at a minimum and follow the Credit Procedure
• Assist with all stock takes.
• Must have extensive Pump Knowledge, Application Knowledge, be able to do pump selections and have technical background of pumps.
• Syspro Knowledge a must.

You will be responsible to perform any other tasks given to you by your Managers.