Float Teller - Locations

Summary

Responsible for processing transactions for customers according to standard operating policies and procedures. Deviations or questions are referred to the Branch Manager.

• Travels to various locations to perform teller duties as assigned.
• Process transactions via the teller window; verify customer identity and documents; verify endorsements and funds available; count currency; check transaction for accuracy and completeness; issue receipts; monitor and balance cash drawer; reconcile differences; maintain teller supplies.
• Ensure security of assigned teller drawer and coin vault; maintain proper amount of currency in cash drawer; buy, sell, and verify currency; complete log books and bank slips; process large currency orders; count and bundle currency; process mutilated/unfit currency.
• Process bank by mail, night deposits, loan payments, savings bonds, credit card advances, transferring funds, etc.; issue bank money orders and money orders.
• Balance ATM by following standard operating procedures to ensure safety and security of ATM and bank personnel.
• Open and close checking and savings accounts.
• Respond to loan payoff inquiries; contact Loan Department personnel or refer customer, as needed.
• Identify the customer by name; provide customer service to individuals in person and over the telephone; explain the bank's policies and procedures regarding transactions.
• Attend mandatory bank meetings and training seminars, including the bank’s web‑based training program.
• Properly handle branch opening and closing procedures.
• Process debit card orders and address changes.
• Accurately scan all transactions.
• Comply with all banking regulations, policies and procedures.
• Maintain confidentiality in all phases of employment.

Other duties may be assigned.

• Maintain education and professional expertise through attendance at job‑related seminars, conferences, workshops, and involvement in professional, civic, and community groups.
• Ability to open and close accounts, including certificates of deposit, as necessary.

None.

• Education and/or
  
  Experience:
  
  High school diploma or general education degree (GED). Minimum of two years of work experience as a teller or similar position; formal training may substitute one year of experience per year.
• Language
  
  Skills:
  
  Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to effectively present information in one‑on‑one and small group situations.
• Mathematical
  
  Skills:
  
  Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Reasoning Ability: Ability to apply common sense to carry out detailed but uncomplicated written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.
• Other
  
  Skills and Abilities:
  
  Operate office and bank equipment (personal computer, printer, 10‑key calculator, telephone, fax machine, copier, document scanner, check encoder, coin machine, currency counter, paper cutter, hole punch, debit/credit card scanner, crimper, safe deposit timer, vault timer, security system, etc.). Basic CRT inquiry.
• Valid driver’s license.
• Ability to be bonded by the bank’s surety company.

Frequent contact with all departments; constant contact with customers and vendors.

• Valid driver’s license.
• Ability to be bonded by the bank’s surety company.

The employee is frequently required to stand, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee is occasionally required to walk and sit. The employee must frequently lift and/or move up to 25–50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in the work environment is usually moderate. Individual is required to work in a team atmosphere, willing to assist others at any time.

Position requires the ability to work before or after normal business hours to attend various employee meetings and training sessions. Position requires frequent travel to various locations for job‑related business.