Channel Inside Sales Representative

Location: Sassenheim

As Lumion grows its global commercial reach, our channel ecosystem will play an increasingly important role in how customers discover, evaluate, purchase, and adopt our products.

As a Channel Inside Sales Representative, you will be a core part of Lumion’s commercial engine, helping resellers, affiliates, and other commercial partners succeed across global markets. You will combine traditional inside-sales discipline with hands‑on partner operations: engaging partners, progressing commercial opportunities, maintaining reliable partner and pipeline data, and helping ensure that the systems behind our channel and self‑service business work smoothly.

This is a combined  channel sales and partner‑operations role . You will work directly with partners to create commercial momentum, while also ensuring that Hub Spot, Lumion’s future Partner Relationship Management platform, and Merchant of Record processes support a clear, scalable, and high‑quality partner and customer experience.

You will report to the Head of Sales and work closely with Marketing, Customer Success, Finance, and Operations. This is an excellent opportunity for an early‑to‑mid‑career commercial professional to take meaningful ownership in a growing international SaaS business.

Grow and Support the Channel Ecosystem
Build productive working relationships with Lumion’s resellers, affiliates, and other commercial partners.
Act as a responsive day‑to‑day commercial contact for assigned partners, helping them progress opportunities and resolve routine sales‑related questions.
Support partners with product information, sales materials, commercial updates, promotions, and agreed enablement activities.
Identify opportunities to improve partner engagement, activity, conversion, and commercial performance.
Maintain regular communication and follow‑up cadences with partners, ensuring clear next steps and consistent momentum.
Gather partner feedback, recurring objections, and market insight, then share it constructively with the wider Lumion team.

Drive Channel Sales and Opportunity Progression
Respond promptly to channel‑related inbound enquiries and commercial requests.
Support resellers and affiliates in identifying and progressing relevant customer opportunities.
Lead structured commercial conversations to understand opportunity context, customer needs, stakeholders, timing, and purchasing route.
Help partners navigate the appropriate buying journey, whether through the partner channel or Lumion’s self‑service e‑commerce experience.
Follow up consistently on open quotes, partner‑led opportunities, trial users, promotions, and other high‑intent commercial activity.
Contribute to a combination of agreed commercial measures, including channel revenue, partner‑sourced pipeline, partner activation, engagement, conversion, and the quality of channel data and opportunity management.

Manage Partner Operations and Commercial Systems
Maintain accurate partner, account, contact, activity, and opportunity information in  Hub Spot .
Use Hub Spot to manage commercial activity, partner communications, pipeline progression, reporting, and follow‑up discipline.
Help establish and maintain effective processes in Lumion’s evolving Partner Relationship Management platform, supporting partner onboarding, communications, opportunity registration, deal tracking, content access, and reporting.
Contribute practical insight as Lumion evaluates, implements, and develops its PRM and Merchant of Record technology stack.
Ensure partner records, pipeline stages, commercial notes, and next steps are complete, reliable, and current.
Monitor channel activity and flag stalled opportunities, inactive partners, duplicate records, attribution issues, or other risks to commercial performance.
Help establish and improve the operating rhythm, processes, and data standards required to scale Lumion’s partner ecosystem.

Support Self‑Service E‑commerce
Work with Lumion’s evolving Merchant of Record and e‑commerce stack to support a smooth self‑service purchasing experience.
Bring relevant experience of Merchant of Record tools, platforms, or operating models in a SaaS or e‑commerce environment.
Help ensure…