Perfume Operations Director

Within our Perfume Business Unit
, based in Neuchâtel
, we are looking for a:

Perfume Operations Director

Reporting to the Perfume Business Unit Managing Director
, you will define and lead the end-to-end operational strategy of our fragrance business, ensuring excellence across product development, sourcing, production, quality, regulatory compliance and supply chain operations.

Working in close collaboration with the Managing Director and the Leadership Team, you will contribute to the definition and execution of the Business Unit's three-year strategic roadmap. You will ensure that fragrance products are conceived, developed, manufactured, packaged and delivered according to the highest standards of quality, safety, compliance, operational excellence and environmental responsibility, while supporting business growth and international expansion.

Operations Excellence

• Operational Strategy: Define and execute the operational strategy of the Business Unit, translating business objectives into scalable, efficient and sustainable operational plans.
• Operational Performance: Drive operational excellence across the entire value chain, continuously improving efficiency, service levels, quality and cost performance.

Supply Chain, Production & Packaging

• End-to-End Supply Chain: Lead and continuously optimize the entire supply chain, including procurement, compounding, filling, packaging and product distribution.
• Production Planning: Oversee production planning and purchasing activities, ensuring optimal resource allocation and alignment between manufacturing capacity and business priorities.
• Packaging Development: Lead the Packaging Development function to ensure innovative, compliant and operationally feasible product solutions while supporting new product development and industrialization.
• Inventory Management: Ensure optimal inventory levels, monitor stock quality and ageing, and guarantee material availability to support uninterrupted production and customer service.

Quality, Regulatory & Sustainability

• Quality Governance: Define, govern and ensure the consistent application of quality standards across all manufacturing activities while promoting a culture of continuous quality improvement.
• Regulatory Compliance: Ensure worldwide compliance of products and operational processes with applicable regulatory requirements, enabling successful commercialization across international markets.
• Responsible Person (RQS): Act as the Responsible Person for Quality and Safety under the Chinese Cosmetics Supervision and Administration Regulation (CSAR).
• Product Safety & Environment: Oversee product safety assessments and drive the environmental strategy of the Business Unit, ensuring compliance with corporate sustainability objectives.
• Non-Conformity Management: Lead the end-to-end management of non-conformities, ensuring effective corrective and preventive actions across all operational activities.

Leadership & Transformation

• Leadership: Lead, coach and develop multidisciplinary teams, fostering a culture of collaboration, accountability and continuous improvement.
• Organizational Excellence: Build organizational capabilities, governance and operational processes that enable sustainable growth and high performance.
• Operational Excellence
  
  Roadmap:
  
  Define and drive the Operational Excellence roadmap by identifying strategic improvement opportunities and optimizing end-to-end business processes.
• Change Management: Lead transformation initiatives and ensure the successful implementation, adoption and long-term sustainability of organizational and operational changes.

You hold a Master's degree in Engineering or a related technical field, complemented by solid knowledge of chemistry and Quality, Safety, Regulatory and Packaging (QSRP) principles. An MBA or another advanced business qualification would be considered an asset.

You bring significant experience in senior operations management roles within the fragrance, cosmetics, beauty or FMCG industries, with a proven track record of leading complex international operations, driving strategic transformation and supporting business growth through operational…