Territory Account Representative

Responsibilities

• Responsible for managing assigned accounts within a defined territory
• Develop and maintain strong relationships with existing clients in the portfolio
• Ensure contract renewals and guarantee client satisfaction
• Identify, develop, and close new business opportunities
• Serve as the primary point of contact for existing clients in the portfolio
• Analyze and address clients’ technical, administrative, and financial needs
• Prepare commercial proposals and follow up on them
• Recommend additional services that drive revenue growth
• Present and demonstrate products and services
• Work closely with internal teams to achieve objectives

• Federal VET diploma (CFC) as a commercial clerk or equivalent qualification
• Additional training in sales negotiation or key account management is a plus
• Minimum 3 to 7 years’ experience in a B2B sales role, account management, or business development
• Strong command of the full sales cycle: prospecting, qualification, proposal, negotiation, closing, and retention
• Experience in the fire protection sector is an asset
• Ability to analyze clients’ technical, administrative, and financial needs
• Proficiency in consultative selling and negotiation techniques
• Ability to prepare commercial proposals and manage a sales pipeline
• Knowledge of commercial indicators: revenue, margin, profitability, forecast, conversion rate
• Ability to identify cross-selling and upselling opportunities
• Ability to deliver product/service presentations and demonstrations
• Good understanding of business priorities and client mapping
• Proficiency with office tools (Excel, PowerPoint, Teams, etc.) and a CRM (Salesforce, Dynamics, Hub Spot or equivalent)