Student Worker - Financial Aid Clerical Assistant

Location: Henderson

Nevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application:

* The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents.

* Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

* Please note, recruitment will close without notice when a hiring decision has been made.

If you need assistance or have questions regarding the application process, please contact the Human Resources department at  or apply.

Job Description

Nevada State University invites applications for the position of Student Worker - Financial Aid Clerical Assistant. The student worker will work directly with students, parents and departments in the areas of customer service, information data collection, walk-in, and phone operations. This position requires a great deal of independent judgment, analytical skills, and strong people skills when communicating information directly to the students, their families, and other departments.

This position requires a strong knowledge of college, state, and federal policies and regulations regarding student accounts along with a strong understanding of the inner workings of departments related to student services. Applicants with an intermediate to high level technical knowledge and understanding of the People Soft system, Microsoft Office, Hyland OnBase and the KBox Support portal preferred.

About the institution:

Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely under-served student population. Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else.

Nevada State University continues to grow as an institution of higher education. In Fall 2024, the enrollment surpassed 7,500, with 7,464 undergraduate students and 85 graduate students. A majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students, of which 41% are Hispanic, 13% are Asian/Pacific Islander, 9% are Black/African American, 22% are White, and 6% are multiracial.

We celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish.

In order to strengthen the university and progress its mission, the university dedicates itself to intentional and ongoing reflection to meeting the evolving needs of Nevada State University, the surrounding communities, and the State of Nevada.

We seek applicants who are passionate about working with this promising student population and collaborating with faculty and staff across departments to make a lasting impact in developing our institution and our community.

We encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education.

Core Responsibilities:

* Explain financial aid policies and procedures to students and the general public.

* Provide guidance in navigating a variety of applications for student aid.

* Answer emails and assist students with financial aid in person and virtually through Phone calls and Zoom appointments.

* The student worker will advise students regarding availability of financial aid, the eligibility requirements, the application process, and provide information regarding financial aid funding options.

Minimum Qualifications:

* Must be in good academic standing and maintain a GPA of 2.0 or higher.

* Must be enrolled as a degree seeking student with a minimum of 6 credits in the current or upcoming semester at Nevada State.

* Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas).

* Skilled in problem solving, conflict resolution, time management and organization that promotes working with multiple projects and tasks.

* Ability to maintain a positive service attitude in a fast paced, high-volume customer service-based work environment.

* Interpersonal skills to work effectively with diverse students and coworkers.

Please note:

Applicants must meet the posted minimum qualifications at the time of application in order to be considered for the position.

Preferred Qualifications:

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