Student Worker - Registrar's Office

Location: Henderson

Nevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application:

* The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents.

* Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

* Please note, recruitment will close without notice when a hiring decision has been made.

If you need assistance or have questions regarding the application process, please contact the Human Resources department at  or apply.

Job Description

Nevada State University invites applications for the position of Student Worker - Registrar's Office. The student worker will be under the supervision of the Front Desk Manager while assisting faculty, staff, students, and families with issues relating to academic records and registration. This position will develop skills in problem solving, critical thinking, confidentiality, customer services, and clerical skills. The Office of the Registrar advances student success, works with campus partners to enhance the student experience, and upholds Nevada State's institutional integrity through accurate management of student records.

About the institution:

Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely underserved student population. Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else.

Nevada State University continues to grow as an institution of higher education. In Fall 2024, the enrollment surpassed 7,500, with 7,464 undergraduate students and 85 graduate students. A majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students, of which 41% are Hispanic, 13% are Asian/Pacific Islander, 9% are Black/African American, 22% are White, and 6% are multiracial.

We celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish.

In order to strengthen the university and progress its mission, the university dedicates itself to intentional and ongoing reflection to meeting the evolving needs of Nevada State University, the surrounding communities, and the State of Nevada.

We seek applicants who are passionate about working with this promising student population and collaborating with faculty and staff across departments to make a lasting impact in developing our institution and our community.

We encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education.

Core Responsibilities:

* Assist with data entry and archiving student record files into their individual student folders.

* Provide customer services to students, faculty/staff, and third party entities by answering emails and handling incoming calls on a multi-line phone system.

* Address and troubleshoot registration related issues while maintaining full compliance with the Family Education Rights and Privacy Act (FERPA) regulations.

* Maintain strict confidentiality and handle sensitive information with care and accuracy.

* Apply Nevada State policies and procedures as it relates to the Registrar's Office.

* Process Registrar related forms, including but not limited to, transcript and enrollment verification requests, personal information update, etc.

* Follow up with…