Slots Technician II

Position: Slots Technician II (Full Time)
Location: Stateline

RESPONSIBILITIES:

* Consistently promotes and provides customer service to guests in accordance with the Company policies, procedures, department SOP's and State and Federal policies/regulations.

* Identifies guest needs and follows through to ensure they are met. Notifies appropriate personnel of guest needs and requests. Communicates guest needs accurately. Makes customer service and covering the floor a priority when assigned.

* Performs needed repairs, overhauls and proper preventive maintenance of all slot equipment. Installs, relocates, and removes all Slot department equipment in a safe, timely manner.

* Performs floor maintenance and repair, visually verifies large jackpots, and machine checks on high denomination machines.

* Observes and recognizes irregularities, violations, or other discrepancies in casino personnel or guests and informs management.

* Maintains and repairs ACSC system components to ensure accurate player tracking, as well as all other functions of the system.

* Able to repair boards, monitors and other related electronics related to the Slot department. Actively learns and gets involved in new technology.

* Keeps up to date with upcoming marketing events and promotions. Assists with the execution of marketing events involving slots.

* Maintains security for our customers and Bally's property. Understands and complies with related Gaming Control Board requirements.

* Performs other related duties as assigned.

Target Salary Range:

* $24.00 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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