Slot Ambassador - Part Time; Tropicana Laughlin

Laughlin, NV, United States (On-site)

As a Slot Ambassador, you will welcome guests to the casino floor, support the Slot Shift Manager, and provide an engaging gaming experience. This role focuses on guest service, machine operations, and maintaining a secure gaming environment.

• Earn your Bachelor’s Degree for FREE through Caesars Entertainment & our university partners
• Student Loan Debt Assistance
• A People First Culture
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match
• Caesars Entertainment’s Signature Family Style Service
• Paid Time Off
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

• Protect company assets and maintain a secure gaming environment
• Assist guests with enthusiasm, professionalism, and positive leadership
• Monitor the operation and performance of assigned slot machines
• Pay manual jackpots accurately and efficiently
• Replenish ticket printer paper and ensure machines remain operational
• Exchange currency for guests as requested
• Interact with players to create a fun, engaging gaming experience
• Identify and greet guests actively playing machines
• Inform guests of the benefits of joining the Players Club
• Direct guests to ATMs, Ticket Redemption machines, and other amenities
• Maintain clean, organized, and well‑kept slot areas
• Support the Slot Shift Manager with floor functions as assigned
• Exhibit Caesars Entertainment’s Family Style Service at all times
• Must be available for scheduled shifts, including nights, weekends, and holidays

• Must be 21+ to work in this position
• Strong customer service skills with a friendly, outgoing personality
• Ability to multitask and remain calm in a fast‑paced environment
• High attention to detail and accuracy
• Strong communication skills and comfort engaging with guests
• Ability to stand and walk for extended periods
• Ability to lift, push, or move up to 25 lbs as needed
• Previous slot or casino experience preferred
• Professionalism, punctuality, and reliability
• High school diploma or equivalent required
• Previous slot, gaming, or guest service experience preferred
• Must possess and maintain applicable regional Gaming card(s) and/or license(s), if required
• Must be able to effectively communicate in English
• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.