Cage Operations Shift Supervisor

Location: Stateline

Responsibilities:

* Maintains accountability of all gaming chips, tickets, currency, coins patron checks, credit information, forms and records relating to the department. Address errors and complaints as needed!

* Performs cashiering and other clerical duties to relieve subordinates during peak work periods.

* Searches records to assist subordinates in locating and reconciling posting errors on customers' accounts and investigates cash variations.

* Withdraws monies from bank and keeps custody of operating funds or retains next day's operating funds from daily receipts.

* Allocate operating funds to cashiering stations.

* Totals and summarizes funds received, endorses checks, and prepares bank deposit slip.

* Supervise Cage Department Team Members during assigned shift.

Responsibilities include:

* Interview, hire, and train employees

* Plan, assign, and direct work procedures, overseeing work schedules and expediting workflow.

* Issues written and oral instructions, assign duties and examines work for exactness, neatness, and conformance to policies and procedures.

* Recommend wage increases, promotions, demotions, coaching and other employment actions for Team Members.

* Review procedures to improve efficiency of cage team.

* Maintains harmony among workers and resolves grievances.

* Must train and become proficient with ATM, Ticket Redemption and other automated cash unit operations and accountability.

* Knowledgeable of the Nevada Gaming regulations as well as the Company's internal controls, policies and procedures.

* Follows the Company's Thoughtful Service model at all times.

* Must be available for regularly scheduled work and flexible schedules when needed for department coverage, trainings and meetings.

* Perform other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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