Patient Care Coordinator Stateline Medical Center, NV

Summary Of Position

The Patient Care Coordinator (PCC) provides all non-clinical assistance required by the Patient Centered Medical Home (PCMH). The PCC is responsible for scheduling patients, completing patient appointments, and obtaining billing information. The PCC over sees patients at check in and prior to leaving the clinic. The PCC collects copays and/or monies due at the time of service. The PCC provides routine clerical support such as: medical record releases, answers phones, routes callers and relays messages.

The PCC completes administrative duties, including faxes, photocopies, scans, mail processing, and managing departmental documents. The PCC covers other non-clinical positions such as pre-authorizations and referrals as needed.

*** 38 hours per week ***

*** Located at Stateline, NV ***

The Patient Care Coordinator (PCC) provides all non-clinical assistance required by the Patient Centered Medical Home (PCMH). The PCC is responsible for scheduling patients, completing patient appointments, and obtaining billing information. The PCC over sees patients at check in and prior to leaving the clinic. The PCC collects copays and/or monies due at the time of service. The PCC provides routine clerical support such as: medical record releases, answers phones, routes callers and relays messages.

The PCC completes administrative duties, including faxes, photocopies, scans, mail processing, and managing departmental documents. The PCC covers other non-clinical positions such as pre-authorizations and referrals as needed.

Education:

• High school diploma or GED preferred

• One year of relevant front office receptionist experience
• Patient Centered Medical Home experience preferred

• Typing and computer literacy
• In compliance with patient safety standards, must be able to effectively communicate in English;
  Bilingual abilities preferred

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear.
• The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
• The employee must occasionally lift and/or move up to 25 pounds.
• Contact with patients and guests under a wide variety of circumstances.
• Regularly exposed to the risk of blood borne diseases.
• Exposure to infections and contagious disease.
• Exposed to hazardous anesthetic agents, body fluids and waste.
• Subject to hazards of flammable and explosive gases.
• Subject to varying and unpredictable situations, including the handling of emergency or crisis situations.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office.
• Occasional travel to various health system locations.

• Provide consistently exceptional care at all times.
• Provides assistance, guidance and direction to patients and visitors upon arrival ensuring communication…