Dive Pool and Lounge Attendant

Overview

Job Description
Responsible for maintaining the High Dive Gym, Lounge and Pool areas and ensuring a fun-filled, entertaining and exciting environment where the flawless delivery of exceptional service is paramount. Greeting all guests with a warm greeting and walking with all guests to their lockers and being ready to answer all questions guests may have with a sincere response. Be knowledgeable in the retail side to speak about the items and knowledge of the outdoor activities (Cabana’s, Day Beds and Memberships).

• Greets and checks guests into the Gym and High Dive Pool Area Club and always uses the Family Style Service skills and gives personalized service.
• Maintains accurate knowledge of guest arrival and departure while selling the necessary products.
• Cleans general area, gym and pool areas and refills supplies to ensure a clean, spotless environment and adequate provisions for our guests (keeping all restrooms clean and neat and ensuring the gym is clean and tidy).
• Assists guests as needed, including delivering amenities (towels, soaps, etc.) and various refreshments to provide convenient, courteous, personalized service.
• Educates and assists guests in the use of the Gym and Lounge areas and has knowledge of selling our outdoor offerings and all retail items.
• Calls Security if an emergency arises.
• Always demonstrates a pleasant and enthusiastic demeanor.

• High School Diploma or equivalent preferred
• Previous Gym and Pool experience
• CPR training preferred
• Customer Service Skills with a very outgoing attitude
• Literate and fluent in English
• Excellent guest service skills
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures

• Able to push/move towel carts weighing up to 100 pounds
• Ability to walk, stand
• Ability to occasionally lift to 60 pounds
• Ability to grasp, reach, bend, finger dexterity, hand-eye coordination
• Ability to hear and perform visual inspections
• Ability to occasionally use a step stool
• Ability to occasionally tolerate extreme inside and outside temperatures
• Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Non-public contact positions may be required to enter public areas from time to time in connection with duties and may be subject to the same environment.

At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.

Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year-round recreation, which includes skiing and snowboarding in winter, hiking, fishing, mountain biking, golf, kayaking, sailing and various other recreation opportunities in spring, summer and fall. The resort offers round-the-clock gaming and indoor entertainment, world-class amenities, including two heated pools, a full-service health spa, various restaurants, 1,254 rooms and suites, and excellent guest service.