Experienced Quality Assurance Inspector​/QA Inspector​/Inspector​/Hotel

Housekeeping Quality Assurance Inspector (Guest Room Inspections)

Full‑time position at The Burks Companies, Inc. (TBC), starting at $18.00/hr.

Schedule:

1st Shift, 2nd Shift

Benefits include medical, dental, vision, life insurance, holiday and vacation pay, and direct deposit.

• Inspect cleanliness of guest rooms, corridors, elevators, and fitness center to ensure consistent quality.
• Evaluate and rate cleaning performance immediately after each room is cleaned, reporting results to the Housekeeping Supervisor.
• Report room discrepancies related to maintenance problems to the supervisor.

• Respond promptly to customer needs and special guest requests.
• Treat people with respect, keep commitments, and uphold organizational values.
• Demonstrate accuracy and thoroughness; monitor own work to ensure quality and maintain cleanliness of storage room and stock carts.
• Meet productivity standards and complete work within approved budgets and time.
• Observe safety and security procedures, report unsafe conditions, and use chemicals and equipment properly.
• Handle keys following key control policies.
• Maintain consistent attendance and arrive on time for meetings and appointments.
• Volunteer readily, ask for and offer help when needed, and confirm completion of room assignments with supervisor before leaving.
• Report lost and found items, maintenance issues, “Do Not Disturb” and “Refuse Service” status to supervisor.

• 21 years old or older.
• Knowledge of computers.
• Good command of English; bilingual a plus.
• Thorough knowledge of hotel services.
• Professional image and confident, team‑building personality.
• Detail oriented; able to organize, prioritize, and follow up.
• Maintain confidentiality and security of guest information.
• Work flexible hours, including weekends and evenings if necessary.
• Work experience as a Housekeeping Supervisor or QA Inspector is a positive.
• Hands‑on experience with cleaning and maintenance tasks for large organizations.
• Excellent organizational and communication skills.
• Stamina to handle physical demands of the job.

• High school diploma or equivalent preferred. Six months previous housekeeping experience is a plus.

Salary: $18.50 - $19.00 per hour.

This company is an equal opportunity employer.