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Hotel Reservations Agent – Upsell & Guest Experience

Job in Laughlin, Clark County, Nevada, 89028, USA
Listing for: Golden Nugget Laughlin
Full Time position
Listed on 2026-08-30
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below
Location: Laughlin

Golden Nugget Laughlin is seeking Hotel Reservation / Call Center Agents to handle guest calls and reservations from the Laughlin, NV location. You will input guest information in the LMS and CPL systems, upsell hotel amenities, and provide compliant and courteous service with a fast-paced team.

The role requires 1+ year of customer service or hotel/reservation experience, strong communication and computer skills, and the ability to multi-task across platforms.

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