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Hotel Reservations Agent: Upsell & Guest Experience
Job in
Laughlin, Clark County, Nevada, 89028, USA
Listed on 2026-08-30
Listing for:
Landry's, LLC.
Full Time
position Listed on 2026-08-30
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Hotel/Hospitality Sales -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Golden Nugget Laughlin is seeking Hotel Reservation / Call Center Agents to handle inbound calls, provide guests with hotel information, and input reservations using CMP and the Lodging Management System. The role emphasizes upselling options and achieving sales goals in a fast-paced environment.
Candidates should have at least 1 year in customer service, excellent communication and multitasking abilities, and be comfortable with LMS/AS-400, MS Outlook, Excel and Word.
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