Computer User Support Specialist - Journeyman; Temporary Security Clearance

Position: Computer User Support Specialist - Journeyman (Temporary) with Security Clearance
Location: The Lakes

Responsibilities & Qualifications This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. RESPONSIBILITIES
* Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution
* Software installation and support of commercial software and related upgrades
* Update solutions database with applicable resolutions
* Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop
* Monitors and enforces all IT policies and procedures
* Assist with setting up new users in IDAM and multiple level security LDAP profiles
* Installs and configures computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware
* Maintains, upgrades and repairs PCs/laptops and Window desktop applications for all systems REQUIRED QUALIFICATIONS
* Active Top Secret Clearance with SCI Eligibility
* Active IAT I or IAM I certification or ability to obtain within 6 months of hire.
* Minimum of 1-3 years of experience in Information Technology or a related field
* Prior performance in roles such as System, Network Administrator or Information Technology/Assurance Specialists
* Eligibility for access to Special Access Program Information
* Willingness to submit to a Counterintelligence polygraph DESIRED QUALIFICATIONS
* BS degree in Computer Science, Information Technology or equivalent experience preferred Overview We are seeking a Journeyman Computer User Support Specialist to join our team supporting 53rd Wing Technology in Nellis AFB, NV. T ek Synap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.

"Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at  .

Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at Tek Synap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

As part of the application process, you agree that Tek Synap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

* Temporary Work Assignment:
July 2026 through September 2027 (estimated). Dates are subject to change.

* Location:

Nellis AFB, NV
* Type of environment:
Office
* Noise level:
Medium

* Work schedule:

Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
* Amount of Travel:
Travel to Field Offices as necessary PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this…