Social Services Chief 2

Social Services Chief 2

The Aging and Disability Services Division (ADSD) is currently recruiting for Social Services Chief 2, in Las Vegas, Reno, Carson City, Elko, or Ely, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the following program:
Community Based Care Quality Assurance. Under the general direction of the Agency Manager, the Social Services Chief 2 will serve as the manager over the Office of Community Living Quality Assurance Unit and will be responsible for carrying out the quality assurance and quality improvement activities for the programs provided by the Office of Community Living (OCL). OCL is dedicated to empowering individuals to live independently within their communities by offering a variety of supportive services and programs for older adults, people with physical disabilities, and family caregivers.

The Social Services Chief 2 will manage all quality assurance and quality improvement activities carried out by ADSD for three Home and Community Based Services (HCBS) 1915(c) waivers, the Personal Assistance Services (PAS) program, and the Community Service Options Program for the Elderly (COPE). The incumbent will work closely with OCL program staff, other Quality Assurance teams, and the Nevada Health Authority.

The Social Services Chief 2 must be able to research, interpret, analyze, and apply authorities from federal or state laws and regulations, the Centers for Medicare and Medicaid Services (CMS), 1915(c) waiver applications, and Nevada Medicaid policy. The incumbent will utilize data, research, best practices, and federal/state guidance to support the continuous improvement of the OCL program. ADSD fosters a positive, inclusive, and diverse work environment that values innovation, teamwork, and collaboration.

The mission of ADSD is to empower individuals and their support systems by providing resources for disabilities and aging - connecting Nevadans to services and improving their quality of life.

Bachelor's degree from an accredited college or university in social work, health or social science, public or business administration or related field and four years of professional social services experience which included directing social services or the operation of a program unit; coordinating program activities with officials and representatives of other agencies; interpretation and application of complex federal regulations, writing program policies, procedures, and reports;

and conducting research and preparing recommendations for management. Two years of the required experience must have included supervision of staff at a paraprofessional level or above; OR an equivalent combination of education and experience as described above.

Establish and monitor the accomplishment of unit and program goals and objectives to ensure programs are administered in compliance with federal and State regulations and in accordance with the goals and objectives of the agency. Analyze and review data and reports regarding program participation and quality assurance activities; analyze economic and demographic trends and statistical data; determine the availability of resources;

consult with administrators regarding agency and program goals and objectives. Coordinate resources and activities with other chiefs and district or regional office managers; establish performance indicators and goals and objectives; monitor staff activities to determine progress in meeting goals and objectives and assess the quality of work performed; determine the impact and effectiveness of completed projects and assignments and plan for future changes or activities.

Direct the development and ensure implementation of State plans, policies, procedures, and support systems to maximize federal financial participation; review and interpret federal and State rules and regulations; research or direct staff to research the financial and operational impact to programs. Analyze requested changes to computer and accounting systems and establish appropriate priorities; oversee the development of new or revised policies and procedures and secure administrative approval;

respond to inquiries and requests for assistance in the implementation of policies, procedures and system changes; make decisions on unusual cases and operational issues; monitor program quality and compliance through review of management reports and results of on-site reviews. Manage the development, negotiation and monitoring of cooperative agreements and program contracts to ensure services are provided and operations are conducted within program parameters;

oversee the development of agreements, contract documents and amendments; evaluate and adjust reimbursement rates; conduct periodic reviews of personnel, equipment and program operations; meet with contractors and program personnel to evaluate performance and resolve problems associated with requirements set forth in agreements or contracts; determine whether…